Caliber - North Hollywood

4.9 (4,475reviews)
100%
6929 Laurel Canyon Blvd,  North Hollywood,  CA  91605

In operation 29 years, 15 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (4,475)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting repairs that make vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating regular text updates, daily progress reports, and responsive staff who keep them informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers expressing pleasant surprise at repairs completed days or even weeks ahead of schedule. The professional and friendly staff receive widespread recognition for going above and beyond expectations. While most feedback is overwhelmingly positive, some customers noted minor issues requiring follow-up visits for adjustments or corrections.
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"... very impressive excellent, when I inspect my car it's look like brand new OMG. thank you very muchπŸ‘" Read more
"... excellent bodywork and the high quality of the paint. A 20-year-old car looks brand-spanking new!" Read more
"... vehicle was done fairly quickly which I was happy with. Good customer service and transparency with all repairs." Read more
"Great job. Would never know it was damaged"
"I have to go back because the repair wasn't 100% well done; there were some details left badly done"
"It was done a week before! My car was only in the shop for just under a week. Amazing."
"The speed was awesome. It took a mere 4 days when I was getting quoted 2 weeks."
"... respond to emails and texts. My car looks great and was delivered earlier than expected!" Read more
"... friendly and professional. The work on my vehicle was completed much earlier than expected and I was given updates at every step." Read more
"It was ready 3 weeks prior to when promised"
"The progress texts were a nice touch!"
"... communicative with me throughout the entire process. They kept me up to date and were quick to respond to emails and texts. My car looks great and was delivered ..." Read more
"Love the automated text updates."
"The staff is always very friendly and communicative about the repairs throughout the entire process."
"Gave daily updates an progress"

My Experience

Great job by everyone here. The repair to my vehicle was done fairly quickly which I was happy with. Good customer service and transparency with all repairs.

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Returned Clean

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Excellent work indeed

Customer Service

πŸ‘ good job

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Staff was friendly and communicated well.

My Experience

I everyone Was very nice and considerate

My Experience

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Returned Clean

My Experience

Repair was excellent and completed in a timely manner.

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My Experience

Well done πŸ‘..!! Did an excellent job..! Very professional..!! The Team did a good job..!! The receptionist was very nice n friendly .!! πŸ‘Œ I recommend this place to everyone .!

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Returned Clean

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Yes I recommend you make a good job

Repair Quality

The repair they did very well and quickly I very satisfied your job thank you 😊

Customer Service

The office person s is very nice

My Experience

Very good person's at the front desk excellent services I very happy with my car

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Repair Quality

Very friendly and courteous. Fast fix, Karen in Caliber Collision North Hollywood was very helpful.

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Returned Clean

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Car was cleaned, repaired, and looked just as it was. I’m still testing out how it drives

Customer Service

Karen at NoHo was my representative and she was friendly and gave me lots of updates so I knew what was going on at every stage.

Returned Clean

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Repair Quality

Customer Service

They were great....the only comment is to take pictures BEFORE ANY tear down BEGINS. They lost a pile of grocery bags I had in the trunk....I guess they got tossed because they were never found.

My Experience

Very satisfied Hundred πŸ’― thanks

My Experience

Work finished and car ready 2 days before estimated time. Thank you