Caliber - North Richland Hills
In operation 29 years, 25 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body work done the car was excellent. Very satisfied
Customer Service - 5.0/5.0 -
Very happy with the service
My Experience - 5.0/5.0 -
Keep me updated about my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The ladies that kept me updated were so sweet and professional. As for the outcome of my car, the lights are great. The front of my car is not symmetrical. And now my car has 4 genesis emblems on the wheels and one on the back, with a Hyundai emblem on the front :/ and the color does not match.
Likely to Recommend - 3.0/5.0 -
Same answer as before
Repair Quality - 3.0/5.0 -
My car is not symmetrical. Color doesn’t match. Emblem does not match the 5 others on the car.
Customer Service - 5.0/5.0 -
They were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bella, my service advisor provided an accurate quote and kept me advised about any changes to the work. The work was completed on time and the repair made it look like new.
Customer Service - 5.0/5.0 -
Everyone was helpful and friendly and provided accurate information
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would recommend this place to my family and friends. Very friendly staff And did awesome job on my car
Repair Quality - 4.5/5.0 -
This was my first time taking my car to a body shop. Caliber Collision. Did a awesome job on repairing my car and making sure everything was working correctly. I highly recommend this place. The front office staff and my advisor were very friendly and helpful. And when I called to get up date on my car they told me. It feels like I got a NEW CAR.
Customer Service - 4.0/5.0 -
Caliber Collision is the best. They did a fantastic job on fixing my car. You can't even tell my car was damaged. I highly recommend this place. The staff is very friendly.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Caliber Collision did a fantastic job explaining everything and getting my truck in and out quickly. Very satisfied with the quality of work as well.
Customer Service - 5.0/5.0 -
The customer service was great!
My Experience - 5.0/5.0 -
My car looks just as good as it did when I drove it off the lot. Thank you for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very nice and my car looks like no one ever hit her. Thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication easy to work with
My Experience - 5.0/5.0 -
Perfect and clean.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Robert kept in touch and kept me updated in a timely manner. The car looks great.
My Experience - 5.0/5.0 -
Great experience. Chase was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs looked great, and my car looked like nothing had ever happened. My rims were also damaged, and after the repairs they looked brand new. I was very impressed with the quality of the work and attention to detail.
Customer Service - 5.0/5.0 -
Bella provided great customer service throughout the repair process. In addition, Caliber kept me informed with consistent status updates while my car was being repaired, which made the experience smooth and reassuring.
My Experience - 5.0/5.0 -
The work looked amazing and looked brand new. I was also floored to get in the vehicle and see how clean it was. I couldn’t believe you guys clean the vehicle. That is amazing!