Caliber - North Richland Hills

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

NRH Texas shop was very easy to talk to & get info out of , multiple times a week I got text from them with a status report when I called fast response & got great feedback on questions! When I QC’ed the truck my self every thing I checked was actually torqued correctly to spec this after a complete frame replacement drives great ! Thanks

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I’m always gonna recommend them to everyone I know when the opportunity presents itself.

Repair Quality - 5.0/5.0 -

Best experience I ever had. Very professional , Robert kept me in the loop on how everything was going. When I received my car it looked so good like nothing ever happened to it.

Customer Service - 5.0/5.0 -

Customer was awesome. They made everything so smooth and explained things very well to me that i didn’t understand. Always had an awesome attitude very professional and made me feel like family.

Returned Clean

My Experience - 5.0/5.0 -

Excellent service every single step of the way. Team members extremely kind and helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Absolutely!

Repair Quality - 5.0/5.0 -

Totally satisfied with the repair of my vehicle. From the initial inspection of the damages to the final repair.

Customer Service - 5.0/5.0 -

Customer service was excellent. All personnel was polite , friendly and knowledgeable .

Returned Clean

My Experience - 5.0/5.0 -

Yes we were completely satisfied with the work that your company did just a little heads up although we are satisfied you may consider polishing up the vehicles before returning to their owners. But overall we are satisfied with the work done. Chase and his team did a great job

My Experience - 5.0/5.0 -

I had an outstanding experience with Caliber Collision repairing my Toyota Camry. From start to finish, the entire team was professional, friendly, and attentive to every detail. They kept me informed throughout the process, answered all my questions, and delivered my vehicle exactly when promised. The quality of the repair exceeded my expectations. My Camry looks as good as new, and the workmanship is truly exceptional. It’s clear that the team takes great pride in what they do and genuinely cares about customer satisfaction. I especially appreciated the excellent communication, transparency, and professionalism shown throughout the entire experience. I highly recommend Caliber Collision to anyone looking for high-quality repairs and outstanding customer service. Thank you for making what could have been a stressful situation such a smooth and positive experience.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks for all the updates during my car repairs and repairing my car.The office staff were very friendly and professional

Customer Service - 5.0/5.0 -

Thanks for repairing my car.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Good job

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Caliber did an excellent job on my repair. I am well pleased, and also with the guarantee is a special treat!! The young man Chase who brought me my car was especially nice with a kind personality!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a good job

Customer Service - 5.0/5.0 -

Very friendly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Bella did a great job getting me a quote and getting the job done. I was kept informed through the entire process. Highly recommend!

Customer Service - 5.0/5.0 -

Bella did a great job getting me a quote and getting the job done. I was kept informed through the entire process. Highly recommend!

Returned Clean

My Experience - 0.0/5.0 -

My car looks great the only problem I had is that whatever products they used to repair it was left inside my car. I found white powder all over my back seats and I left my car with enough gas to be moved around as needed and received it back with only 10 miles left. I also found a credit card that wasn't mine so it left me to believe my car was being used without my knowledge so disappointing!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciated all the text updates on the status of my repair !

My Experience - 5.0/5.0 -

Im extremely satisfied. Bella went above and beyond to meet my needs. She is a God send. Thank you for the service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My bumper looked amazing after they were done.

Customer Service - 5.0/5.0 -

I am highly satisfied. My truck looks good as new. Bella went above and beyond to meet my needs and helped in every possible way. She even went out of her way to take my wife home after dropping my truck off instead of having to call for an Uber. She put the effort amd care in that alot of people dont. So thank you for that Bella.

Returned Clean

My Experience - 5.0/5.0 -

Bella did an excellent job keeping me updated about progress on my car. Delivery was on time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0