Caliber - Oak Creek
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The service was excellent. We had a great experience at Caliber in Oak Creek.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The car looks and works great, I appreciated the constant updates on the status, and everyone interacted with was super helpful and kind. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The reassembly and cleanup were unacceptable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! You can’t tell where the damage was.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Took over a month when they said will be a week to 10 days stains all over the sunroof and marks and not completely closed or sealed paint drips on the back trunk when open underneath im hoping water doesn’t get in from the gasket on top because doesn’t look ok
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
The front license plate bracket was forgotten about. I had to bring the vehicle back to have it installed. Was told it should only take about 5 minutes. Fast forward not quite a week and the bracket is falling off and I’m out of state.
Customer Service - 3.0/5.0 -
My vehicle was in your shop for 40 days. I had to call multiple times to get updates. The advisor continually over promised a completion date/time.
Returned Clean
Likely to Recommend - 2.5/5.0 -
Maybe
Repair Quality - 3.5/5.0 -
Didn't like how rude the painter or assembly guy was when I was picking up my GMC pickup. Talking back to me the customer. The manger was great.
Customer Service - 3.5/5.0 -
Painter or assembly guy was rude
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Done in a timely manner, always kept us up to date. When part came broken twice they advocated for a Brad new part!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always kept in the loop on when the car would be done. The repairs looks great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
It depends on the situation. It's very expensive.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Everyone was kind and friendly. Made our experience smooth.
Returned Clean
My Experience - 5.0/5.0 -
Looks and smells like new! Very nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We think Caliber Collision did a great job on our Rogue. We were hit by a deer for the first time ever and it was crazy the amout of damage they can do! However, we were very lucky in that the Rogue wasn't totalled. Caliber Collision did a great job and kept us up to date with updates. The Rogue looks great and you would never guess anything happened. Thank you so much for your attention to detail and making it right!
Customer Service - 5.0/5.0 -
Wonderful service and communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks as good!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
With only this one experience, I would say yes.
Repair Quality - 4.5/5.0 -
Overall the repair looks good. Gaps look good for the most part and car appears to be running fine with respect to all of the sensors that may have been calibrated.
Customer Service - 4.5/5.0 -
Very happy. Everyone was very pleasant and accommodating.