Caliber - Oak Creek
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Took a little longer but very thorough and done well and car very clean when returned.
My Experience - 5.0/5.0 -
Eric was incredibly helpful, went above and beyond in multiple ways to help us get our car repaired, communicated clearly throughout the entire process and turned our vehicle to us in amazing condition. We are customers for life as a result!
My Experience - 5.0/5.0 -
They were friendly and courteous.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Timeline estimate and modification
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Eric and his staff were awesome.
Customer Service - 5.0/5.0 -
Eric and his team were awesome
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication throughout the process. Thank you for your hard work and all that you did!
My Experience - 5.0/5.0 -
Nicely done! Thanks for communicating frequently greatly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work isn't complete.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service! I was treated very well, the repairs happened quickly, and my Jeep looks like new. Many thanks to the entire team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and extremely well done. It was done in a timely manner. Very happy in the outcome.
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Great work. Good timing. Professional work. No complaints.
Customer Service - 5.0/5.0 -
Very efficiant. Very nice people.
Returned Clean
My Experience - 0.0/5.0 -
salesman told me I needed a new battery due to corrosion. The battery wasn’t that old. I took it to a mechanic and he said they clearly drained the battery during the work and while it sat for 2 weeks before getting worked on they never ran the car or charged the battery. I feel like I’m owed a new battery due to negligence and not following protocol. I was rushed in and out of the shop by salesman so I didn’t argue or dispute it. I’d like to speak to management.
My Experience - 5.0/5.0 -
Job was excellent, waited longer then I thought. But because of certain circumstances, i understand.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I have an older car but it has low mileage and was in like new condition before it got scratched. Arturo understood that my car still had a lot of life left in it. He was professional and knowledgeable when we came for the estimate. Sharp contrast to another well known shop that wanted a credit card before providing an estimate and warned me about my car being totalled when she heard the age-without asking about mileage or condition. The text updates as the work progressed were most appreciated so I knew where we were in the process. Everyone at this location I worked with were pleasant and professional. How Caliber worked with the insurance was a godsend. Once we had an approved claim, they took care of everything. The guys who worked on my car went above and beyond. They fixed the damage we discussed and then did some extra buffing on that side of the car to take out some minor scratches they saw and knew they could fix. They really thought of the customer and not just the job. My car turned out beautiful. The car means a lot to me and has a lot of good years left, and it felt like everyone at Caliber cared just as much as I did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have an older car that has low mileage and was in near new condition before it got scratched. Arturo was kind, respectful, and knowledgeable during my estimate. He appreciated that my car had a lot of life left. A competitor wouldn't see me without a credit card and detailed the horrors of a totaled car over the phone without even asking about mileage or condition. Night and day difference. The text updates during the work were great to know that progress was being made. The actual work is beautiful. They even buffed another part of my car on the same side that we hadn't planned to fix. They saw some minor scratches and thought they can take most of them out. That really shows a desire to go the extra mile to please the customer and not just focus on getting the job done. Once we had an insurance claim Caliber took care of the rest. That was wonderful. I also interacted with office staff and the GM. They were also very nice and helpful. Everyone was great and my car looks better than it did before the accident.
Customer Service - 5.0/5.0 -
Everyone I interacted with was so nice and very knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice work
Customer Service - 5.0/5.0 -
Very good.
My Experience - 5.0/5.0 -
They went above and beyond for any requests I made. Efficient and communicative. They restored my car to showroom image 😍