Caliber - Oak Creek

4.5 (1,870reviews)
92%
161 W Marquette Ave,  Oak Creek,  WI  53154

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,870)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks fantastic!

Likely to Recommend

Repair Quality

Customer Service

Great work and quick !

Likely to Recommend

Have been here multiple times already with our many vehicles

Repair Quality

They did an excellent job and kept me informed along the way.

Customer Service

Good communication

My Experience

The women who checked me in was very kind and professional. The process was smooth and easy. The gentlemen who helped keep me informed about the progress was also very timely and respectful. I would highly recommend!

Likely to Recommend

Repair Quality

It appears that the paint does not match

Customer Service

Very great customer service

Likely to Recommend

I would recommend Caliber should any friend inquire.

Repair Quality

Very Professional and a beautiful job.

Customer Service

Customer service was good.

Returned Clean

My Experience

Arturo and Tammy made a bad situation into the best possible journey to getting back on the road. Such nice people and great service!

My Experience

Staff was very good and had good communication :). (Waiting for door badge, but the work looks great).

Likely to Recommend

Repair Quality

Very nice work. Just waiting for the door emblem to come in.

Customer Service

Great communication.

Returned Clean

My Experience

The Oak Creek Caliber Collision team did a solid job in bringing my car back to original. They kept me up to date via text and their two week turn around time was quite impressive. Thanks guys, feels good to have the car back.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I mean, nothing was repaired, unfortunately, but that's just because insurance decided to total it. I'm sure they would have done a great job had my car been repaired!

Customer Service

Tammy is an absolute treasure. I was so nervous about this whole thing and didn't really know what I was doing, but her friendly and knowledgeable demeanor put me at ease immediately!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I had a dent and a scratch on my door and the team did an excellent job. You can't even tell that there was something wrong with the door anymore.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Experience was good, they kept in communication every couple of days and answered questioned when asked.

Customer Service

Everyone was very friendly and professional

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was knowledgeable and helpful and the repairs were completed in a timely manner

Likely to Recommend

It's nice to have my positive experience to share with others

Repair Quality

I was thoroughly informed of what work needed to be done and kept informed throughout the process. My concerns were answered and I was shown all of what was done when I arrived to pick my vehicle up.

Customer Service

As I stated, they answered any of my questions and kept me up to date with parts delivery etc.

Returned Clean

My Experience

Good job thanks for keeping me informed on the work

Likely to Recommend

Repair Quality

Customer Service

Great!!!

Returned Clean

My Experience

The experience was very disappointing. I would never have thought a bumper replacement and minor body work would take 6 weeks to repair. You’d think I was having a new car assembled ☹️. Caliber knew this was my only vehicle. When picking up my vehicle I was told they were experiencing personnel problems. That shouldn’t be the customer’s issue. Very disappointed. How can approximately 30 hours of labor take 6 weeks?!

My Experience

All the people I interacted with were helpful, professional and friendly. Tammy is a gem. I was also very pleased with the quality of the work. Thank you all so much.

My Experience

Great experience from start to finish, done sooner than expected, technician (Isay) did a great job, looks great! I would highly recommend Caliber Collision in Oak Creek for repairs.