Caliber - Oak Creek
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision Oak Creek was professional, knowledgeable and understanding. Amanda put me at ease, assuring me everything will be okay with my dented car. She went above and beyond answering my questions. Daily updates put my mind at ease knowing repairs were moving forward. There partnership with Enterprise Rental is fantastic; quick and reliable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish, I was so impressed. Amanda at Oak Creek Caliber Collision, put me at ease. She described the process and made sure I always was updated.Amanda went above and beyond to make sure I understood the process. She is so kind. I can’t believe the beautiful job the repair shop did. Beyond my expectations. Peyton at Enterprise Car Rental on 27th Street and Bryce at Mitchell Airport were very efficient, accommodating and professional, even on an early holiday morning. I am very pleased and highly recommend this business.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I had to return the vehicle back to the shop. Definitely not satisfied as of yet!
Likely to Recommend - 3.0/5.0 -
I’m sorry it just took too long. The shop is a well known shop. They do good work
Repair Quality - 5.0/5.0 -
I was surprised that the inside of SUV of cleaned
Customer Service - 3.5/5.0 -
It was frustrating at first a lot was going on that day. They didn’t start on my SUV two days after I dropped it off. I didn’t think it make sense. I could have been my car until the parts came in. But the guy said that if I did that they would have to get a second authorization from State Farm claims. I don’t know I didn’t understand
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and keeps you updated
Customer Service - 5.0/5.0 -
Constant updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looked so good after Caliber repaired it. Everyone there was so pleasant and took such pride in their work. I felt like they treated my car as if it was one of their own. Really appreciated the text feedbacks. I would definity recommend this company for anyone needing collision repairs!
My Experience - 5.0/5.0 -
Thanks for your excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amanda was very helpful and stayed in contact would definitely recommend to others
My Experience - 5.0/5.0 -
All the employees were completely professional and eager to please the customer (me). They assessed my situation and provided two viable alternatives. They rushed my vehicle in and completed the repairs when estimated. My 2021 Jeep looked like new after they detailed the exterior and interior. A+++
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service! Staff are very kind and accomodating
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and quality of work!
Customer Service - 5.0/5.0
Returned Clean
Customer Service - 1.0/5.0 -
I was told at drop-off that the repair would take about a week. Instead, it took 26 days with no communication or updates during that time.
Returned Clean
My Experience - 5.0/5.0 -
The repair looks good. Keeping me informed through the entire process was very professional. The staff is friendly. I would recommend your service to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I want to be clear that I’m satisfied with the repair itself. However, the condition in which my truck was returned was completely unacceptable. I handed over a brand-new vehicle with a spotless interior, and it was returned to me covered in so much dust from the repair. After having my truck for over 30 days, it is shocking that no one took the time to ensure the interior was cleaned to the same standard it was received. The response I got that it just needed a “quick clean” only made the situation more frustrating. Or the excuse of being down a man. What concerns me most is that no one completed a final walk-through or quality check before returning my vehicle. My confidence in your team went from a ten when I dropped off my truck to a one when I realized the job was not handled with the care expected. I made sure to personally walk through exactly what needed to be cleaned because my faith in your process had already dropped. Because of this oversight, I had to take additional time out of my work schedule to bring the truck back just to have it cleaned. This created an unnecessary second trip entirely caused by a lack of care. Based on this experience, I will not be recommending this location.