Caliber - Oakland - 36th St

4.9 (781reviews)
97%
494 36th St,  Oakland,  CA  94609

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (781)

Likely to Recommend

Repair Quality

awesome service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job - communication from Tony was exceptional.

Customer Service

Returned Clean

My Experience

Communication was excellent.

Likely to Recommend

Repair Quality

Answers all questions

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent and prompt service

Likely to Recommend

Repair Quality

Excellent and timely, great customer service. Highly recommend

Customer Service

Returned Clean

My Experience

Very courteous car looks brand new, Thank you.

Likely to Recommend

I liked the work they were on a holiday schedule made it a bit behind

Repair Quality

Nice job

Customer Service

I like the popcorn & ice cold water

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very good competent service

Returned Clean

My Experience

Franklin and his team are dependable, honest, and go the extra mile when you bring your vehicle in for repairs. They do excellent work and treat us like family!

Likely to Recommend

Repair Quality

Franklin and his team are the best thing that has ever happened to our cars! We are repeat customers and the service and the quality of work they provide are second to none!

Customer Service

Returned Clean

Likely to Recommend

see my prior comments

Repair Quality

I love everything about working Caliber Collision. I am extremely appreciative of your customer service, communications, and quality of work. I didn’t like being upsold to buy / install two new tires that I really didn’t need at nearly twice the rate of local tire shops.

Customer Service

see my prior comments

Returned Clean

My Experience

Perfect job. Love that I got my car back quickly & in beautiful condition :)

Likely to Recommend

Repair Quality

I appreciated the updates on the status of my vehicle. But I would’ve appreciated notification that I should bring gasoline for my vehicle. It was stressful when I turned on my vehicle and it said empty 0 miles. Decided to risk and drove .5 mile to nearest gas station I knew of.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

After being swiped on the freeway, I was overwhelmed and stressed about the entire repair process — insurance, rentals, safety, communication, and making sure my car was truly taken care of. From the moment I came to Caliber, the entire team made this experience feel manageable, supportive, and genuinely caring. The staff is incredibly professional, kind, knowledgeable, and dedicated. I signed up for text communication updates, which made everything seamless and stress-free. Every step of the process was communicated clearly, and nothing was done without keeping me informed first. The timely calls, updates, and transparency gave me so much peace of mind. A special thank you to Frank, the manager, whose level of care goes far beyond just the vehicle itself. He truly cares about the human side of these situations and made me feel safe, supported, and looked after during a difficult experience. That kind of leadership is rare. Victor and Diedra were also wonderful throughout the process. The repairs were completed with the utmost care, quality, and attention to safety — and they even returned my car fully cleaned, which was such a thoughtful touch. What stood out most is that you can genuinely feel the pride and heart this team puts into their work. They care deeply about their customers, their craft, and the people who come through their doors facing unexpected challenges. They turned a stressful situation into something positive, and for that I’m truly grateful. Highly recommend Caliber to anyone looking for a repair team that combines excellent workmanship with real compassion and exceptional customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Communicated frequently and completely. The work done was excellent.

Customer Service

Returned Clean

My Experience

Everybody was helpful and professional and the experience exceeded my expectations!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tony was great.

My Experience

My Experience At Caliber Collision was nothing less than amazing The staff were extremely knowledgeable and supportive And the service was fast and reliable I literally dropped my Car off On Monday They called On Thursday I have never experienced such service and they were very Understanding Especially Tony And Deidre I from the very I was dismissed or ignored My vehicle had to stay some extra time and There was no up charge which I really appreciated especially Paying out of pocket, Highly recommend.

My Experience

Excellent communication and service. Would recommend

Likely to Recommend

Repair Quality

Tony was great from start to finish. Great communication, great follow-through, great execution.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tony was great! He got my car done super quickly, and was very helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tony was very communicative, friendly, and thorough. He called me often to give updates on my car’s progress and made sure the repairs happened quickly. He also cleaned the inside of my car as an extra bonus which I appreciated. Thanks Tony!