Caliber - Oconomowoc

4.7 (1,943reviews)
93%
N48 W36847 E. Wisconsin Ave.,  Oconomowoc,  WI  53066

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,943)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent and proactive updates throughout the repair process - often daily or even more frequently. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Many customers were pleasantly surprised when their vehicles were completed ahead of the estimated date. Staff friendliness, professionalism, and transparency were recurring positive themes. A few customers noted concerns around extended repair timelines, occasional paint quality issues, and infrequent communication gaps, reflecting areas customers felt could be improved.
Select to learn more
"There was very little calls made to update as the customer I had to initiate the calls for updates. Staff seemed annoyed at times"
"Multiple updates so I knew the progress being made. If I did not answer a call they followed up with ..." Read more
"Better communication on the time and scope of repairs is needed. I was stunned to hear how long you would have my ..." Read more

My Experience

Job well done, impressed with breakdown on pricing of the job. Thank you

Likely to Recommend

the repair took soooo long. High quality repair but so inconveniant for the customers

Repair Quality

Customer Service

Julie and Laura were AMAZING

Returned Clean

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We have 2 small concerns to discuss with them. 1. A couple paint nicks that weren't there before 2. A mark on the front seat. Bringing it to them to see today, sent pics right away after pick up of the car

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Repair Quality

Customer Service

Appreciated the frequent updates.

Returned Clean

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Repair Quality

Work done was exceptional.

Customer Service

Front office was very competent and friendly.

Returned Clean

My Experience

Another perfectly smooth process. Having to repair a car sucks. You guys make it suck less. Thank you to the whole team!

My Experience

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Returned Clean

My Experience

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Repair Quality

Beautiful work, very nicely done.

Customer Service

Returned Clean

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Repair Quality

It was even done a couple days early!

Customer Service

Good communication and they put up with me when I can get crabby!

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My Experience

Great job. Looks like new again.

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My Experience

Thank you for vacuuming out my car, that was on my to do list for much longer then it really should have been πŸ˜…

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Returned Clean

My Experience

Austin was great and kept us informed

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