Caliber - Ofallon Mo

4.7 (3,177reviews)
94%
811 East Terra Lane,  O'fallon,  MO  63366

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,177)

Likely to Recommend

Repair Quality

Good coordination with insurance company. Good coordination with vehicle rental. Good communication with me.

Customer Service

Everyone I worked with was very helpful, humble, and collaborative

Likely to Recommend

It was an exceptional experience for a worrisome and unfortunate situations.

Repair Quality

I appreciated the updates, the friendly staff and excellent service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone and everything was great! super nice people along with outstanding awesome work!!! I will definitely use you guys in the future, over again and again and again!!!!! Thank you for everything you guys do!!!!!!

My Experience

looks great thanks so much

Likely to Recommend

Repair Quality

Fast work!

Customer Service

Kept in contact regularly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very glad I went to you, everyone was very professional and knowledgeable. They went beyond just fixing my vehicle they cleaned it before pick up, Thank you for fixing and cleaning my car. Definitely will bring my car back if I need too.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good company. Repair was fast and very professional. Absolutely the best body shop I have worked with

My Experience

The back end of my car looked great, and the recalibration of the cars computer system seems to have resolved some issues about the tire monitor, along with some new seat vibrations that weren't there before. I only just got it back today so if more or something different comes up I will let caliber collision know. Thank you Rose

Likely to Recommend

Repair Quality

The back door on my Terrain looked brand new

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Wouldn’t go back. Wouldn’t recommend

Repair Quality

The end result was good. But it took 3 tries. The first time we showed up when bumper wasn’t painted or prepped correctly. Second, it was painted but didn’t fit correctly, Third they ordered new parts and it was finished well. However, each time we had to catch the problems. There isn’t good QA here. It also took weeks for what was a simple bumper cover.

Customer Service

We had to follow up and check in. They were not proactive

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The person that scheduled my repair was incredibly helpful and kind. The dropoff was super easy. The person that called to let me know it was done was great. Pickup was easy and straightforward. All staff had great customer service skills. No complaints about the repair itself. It was done quicker than anticipated and it looks great. 10 out of 10 experience.

Customer Service

The person that scheduled my repair was incredibly helpful and kind. The dropoff was super easy. The person that called to let me know it was done was great. Pickup was easy and straightforward. All staff had great customer service skills. No complaints about the repair itself. It was done quicker than anticipated and it looks great. 10 out of 10 experience.

Returned Clean

My Experience

Very good at communicating progress and finished early. Car looks great as well.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend any collision repair to Caliber

Repair Quality

All looks fantastic they have been great to work with

Customer Service

They keep me updated on all the repairs

My Experience

The quality of the work was very good. The text notifications are really nice. The Caliber staff were very helpful. Follow up items were communicated before I picked the car up. The car was clean. However, I thought someone would do a final car walk around when I was handed the keys to review the work performed. Would I recommend Caliber, absolutely.

Likely to Recommend

Repair Quality

Customer Service