Caliber - Ofallon Mo
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I do not see myself returning to this shop in the future. I was enthusiastically told my repair would take no more than 2-3 days and I made rental car decisions based off of that information. Caliber continued to lie and manipulate the situation at each turn and the repair ended up taking a little over two weeks. I would have understood and agreed to that repair time but I would have made other arrangements rental car wise. When we repeatedly asked when it would be done so we could make financial decisions, it was always “one more day”. They made it impossible to be an informed buyer and I felt like I had no say or control in my repair or what was happening with my vehicle. In my eyes, caliber cost me $400 so they won’t find me opening my checkbook for them again.
Repair Quality - 0.5/5.0 -
I do not see myself returning to this shop in the future. I was enthusiastically told my repair would take no more than 2-3 days and I made rental car decisions based off of that information. Caliber continued to lie and manipulate the situation at each turn and the repair ended up taking a little over two weeks. I would have understood and agreed to that repair time but I would have made other arrangements rental car wise. When we repeatedly asked when it would be done so we could make financial decisions, it was always “one more day”. They made it impossible to be an informed buyer and I felt like I had no say or control in my repair or what was happening with my vehicle. In my eyes, caliber cost me $400 so they won’t find me opening my checkbook for them again.
Customer Service - 0.5/5.0 -
I do not see myself returning to this shop in the future. I was enthusiastically told my repair would take no more than 2-3 days and I made rental car decisions based off of that information. Caliber continued to lie and manipulate the situation at each turn and the repair ended up taking a little over two weeks. I would have understood and agreed to that repair time but I would have made other arrangements rental car wise. When we repeatedly asked when it would be done so we could make financial decisions, it was always “one more day”. They made it impossible to be an informed buyer and I felt like I had no say or control in my repair or what was happening with my vehicle. In my eyes, caliber cost me $400 so they won’t find me opening my checkbook for them again.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You guys did a great job
My Experience - 5.0/5.0 -
Made it SO easy!! Very impressed!! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing, they could not have made the process easier! Very communicative and I will use them every time!
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
I felt pressured to use Caliber by both my insurance and the receptionist at your shop.
Customer Service - 3.0/5.0 -
Hi pressure by both the receptionist and estimator. I was told I couldn't even get an estimate until after Hartford gave them the claim. The receptionist was not very friendly.
My Experience - 5.0/5.0 -
Bryan took great care of me and did everything to ensure my minivan was repaired back to its former glory! Well ahead of schedule too, very impressed!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I truly enjoyed the communication aspect. Let me know from start to finish the status of the repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication and a timely repair. I like how you help with rental on site. Overall great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was my pleasure doing business with you you kept me updated . Super nice friendly staff and repairs were completed 1 week earlier than told.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly staff and professional
My Experience - 5.0/5.0 -
You guys are great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole team was great for intake to estimate to status updates to reporting that everything was finished. It was a very positive experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you Bryan for the guidance throughout the process, your professionalism and friendliness.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great job,very friendly and helpful associates,and I got a clean car, Thankyou.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and kept me informed and I got a clean car
Customer Service - 5.0/5.0 -
Very good service,and friendly people to work with with.