Caliber - Ofallon Mo
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Very nice people. But the work done is terrible. The bumper looks worse than when I dropped it off and still has the crease in it. The fender is still pushed in and doesn’t line up. They left my tools out, that they used, loose in the trunk. I need to sell the car and I need it back to original now!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Interior was filthy. A blanket had disappeared
Likely to Recommend - 2.0/5.0 -
I would go elsewhere if there were a next time
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Pluses: Good communications Overall exterior finish fairly good Minuses: Interior in rear of station wagon was FILTHY with white smelly dust They missed a hazy sheen on one panel. It can only be seen from certain angles, but still. They should have spotted it.
My Experience - 0.0/5.0 -
My experience was not fantastic. I had to go back and forth with my service advisor to get my car totally fixed. I was informed about the issues and damages on my car from my car dealership. Caliber performed it’s own diagnosis and fixed everything except one thing which was my cracked washer reservoir. A mechanic and service official tried to convince me that my car leaks “excess washer fluid” if it is overfilled, which is not true. I called 2 Nissan Dealers to confirm that my car is not supposed to do such thing. Ultimately this was a very frustrating experience that was eventually fixed after an escalation of involving managers and insurance representatives.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fabulous job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kenny, was absolutely fantastic! He was informative throughout the entire process and kept me updated frequently. Such a professional and caring person. Everyone that worked in the office was amazing. So sweet and professional! Nothing less than a gold star for the Ofallon, MO Caliber Collision team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was great! My car is back in top notch shape!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My personal contacts with Carmen and Kenny were exceptional. I will refer family and friends if the need should arise. Because of these two employees first and foremost. I am expecting the repair of my Lincoln to be just as exceptional as I just received it today. Eileen Johnson
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I had an issue when I first picked up the car, but on the second try it was fixed