Caliber - Ofallon Mo

4.7 (3,175reviews)
94%
811 East Terra Lane,  O'fallon,  MO  63366

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,175)

My Experience

Great job, excellent service.

Likely to Recommend

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Returned Clean

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Customer Service

Mac was rude over the phone and in person. One guy was also un-professional as he spoke about another coworker. My family has been utilizing this company even when it was still Abra, however, this time has been disappointing for sure. The repair itself was fine, however, The customer service was absolutely pathetic. “Mac” did not have the correct information even though it was addressed over the phone, and the team kept calling my mom’s cellphone even though I explicitly told them that my mom has nothing to do with anything, and we removed her number from the paperwork. They kept calling my mom as she was attending to a family death and funeral (which I communicated to “Mack” as well). They kept apologizing yet continued to do call my mom anyway

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Returned Clean

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Returned Clean

My Experience

I was pleased with being able to get my Sante Fe in quickly and the daily updates. If only you could have stopped the snow storm when I came to pick it up.

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In shop now. Put rear windshield wiper on wrong and wiper fluid

Customer Service

Returned Clean

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They helped me set up towing and called me periodically to give me updates on my truck.

Returned Clean

My Experience

Fixed quickly. Looks great. Kenny did a great job!

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My Experience

Everyone was so very nice at the shop. Our car looks great and we’re very happy with the outcome. Thank you all very much again

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Returned Clean

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My Experience

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Returned Clean

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Service was very good and everyone was very pleasant.

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My Experience

Great quality work and timely fix. Thank you!

Likely to Recommend

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Customer Service