Caliber - Ofallon Mo
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great communication and quality service. The only body shop that you need!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for repairing by my wife’s vehicle.
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0 -
Really professional and friendly quick and easy
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Warranty repair after 1 day of driving is still not fixed
Customer Service - 3.5/5.0 -
Front bumper still popping
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great!! I appreciate everything you do!!
Customer Service - 5.0/5.0 -
They go above and beyond!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris is really nice. He explained everything for me, and answered all my questions. Also kept me informed. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Completion dates kept being pushed back. Was told wrong parts were sent. What started at 2 weeks ended up being over 3 weeks.
Likely to Recommend - 1.0/5.0 -
Only if I didn't like my friend or family.
Repair Quality - 1.5/5.0 -
I have already submitted this evaluation. It still took over a week longer to complete our car. We're told wrong parts were sent to them. They say this happens quite often.
Customer Service - 2.5/5.0 -
They did keep me informed of all these delays. They seem to be sorry for someone's inconfidence.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Car was there for almost a month. I had little to no communication on what was happening unless I called my service advisor. Said he had to order 4 different hoods. Wrong parts kept coming in. Would tell me he would call me back to update and never did. Again, I always had to call. Still waiting on a part on back order. Service advisor says he will call when it comes in so I can bring it back up there. Won’t count on it. When I was picking up, customer service rep asked me “did you have paint done? if so you can’t drive through car wash” It’s hail damage, I have no idea what was done. Why are you asking me what you did to the car? Overall very dissatisfied. Won’t be coming back.
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
No communication throughout the entire process. Entirely dissatisfied.
Customer Service - 1.5/5.0 -
No communication throughout the entire process. Entirely dissatisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job was done quickly and they even cleaned the car inside and out.