Caliber - Ofallon Mo - South
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent work overall, aside from a minor fuse issue—which wasn’t a big problem. I do feel a thorough inspection of the car before returning it to the customer would have been helpful. That said, I truly appreciate your prompt response, even though I was able to track down the issue myself. As always, you provide great service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber staff were friendly, knowledgeable and courteous. They were easy to work with and kept us informed during the repairs to our car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a great job. Every person that I interacted with was pleasant. They were very organized from start to finish and provided updates as promised. They completed the repairs per their advertised schedule and best of all, the car looks like new again!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My only concern was they said they had to change the tires and when I looked at the pressure they were 28,42,35 and 36. The actual repair was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you. Will reach out if run into any issues.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great job getting it done so quickly!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was a very smooth process, and everyone was super nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I cannot see any evidence of the accidents
Customer Service - 5.0/5.0 -
quick turnaround
My Experience - 5.0/5.0 -
Excellent customer service and my car looks great. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair made my car look beautifully brand new and was done in the time frame I needed which other companies that State Farm had suggested, weren't able to do.
Customer Service - 5.0/5.0 -
They took the time to keep me updated on the work being done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice to deal with and did an excellent job on my car thank you!
Customer Service - 5.0/5.0 -
Wonderful people
Returned Clean
My Experience - 5.0/5.0 -
Our vehicle was towed to your location, the communication between our auto insurance and you was easy going. We were updated on the repairs and completion date. We got the call for pick up and the car looks great.
Likely to Recommend - 0.5/5.0 -
Don’t have pictures to prove how our vehicle was driven while it was out of our sight
Repair Quality - 4.0/5.0 -
Saw some irregularities under the paint
Customer Service - 2.0/5.0 -
Didn’t get the first or second updates as promised and heard the employee who was supposed to give us updates was out of town for a few days. When I retrieved my vehicle after 10 days, the employee said my car was fun to drive and more than 20 miles had been driven on it according to my son. The clutch was also responding differently, “more loosely” as described by my son. And part of the door trim was peeling off when it had not been peeling prior to being in the shop for 10 days.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service - Austin and Camille handled the request pretty well. Austin took the time and went through every detail
Customer Service - 5.0/5.0 -
Camille was good in explaining what next
Returned Clean
My Experience - 5.0/5.0 -
Well ran and went above and beyond. Austin was very helpful. I asked for a pretty quick turnaround due to an upcoming vacation, and they made sure to get it done in time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and communication about the progress of our vehicle. Happy with repairs too.
My Experience - 5.0/5.0 -
excellent communication! you all did a fantastic job of matching the paint color! this will be the only place i use in the future! thank you!