Caliber - Olive Branch

4.8 (2,423reviews)

95%

(662) 890-9561

7532 Craft-Goodman Frontage Road, Olive Branch, MS 38654

95%

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7532 Craft-Goodman Frontage Road
Olive Branch, MS 38654

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About Caliber - Olive Branch

See Photos

7532 Craft-Goodman Frontage Road
Olive Branch, MS 38654

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,423)

Sort By:
Newest
Rating

2,104 Customers Rated

5 Stars

72.7% Complete

(1762)
4 Stars

8.1% Complete

(197)
3 Stars

1.8% Complete

(43)
2 Stars

1.5% Complete

(36)
1 Star

0.8% Complete

(20)
< 1 Star

1.9% Complete

(46)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, frequent and proactive communication, and timely or early vehicle completions. Many highlight that repairs were finished ahead of schedule, with daily text updates keeping them informed throughout the process. The quality of repairs is frequently described as exceptional, with vehicles returned looking brand new and thoroughly cleaned inside and out. Staff professionalism, friendliness, and willingness to go above and beyond are recurring themes. A small number of customers noted concerns about delayed completion dates, inconsistent communication, and a few overlooked repair items, as mentioned directly in their feedback.

Select to learn more

Service Quality
Communication

"All I can say is that it was perfect. From the check-in to the check out…absolutely no complaints."

"The very best team from the initial call to the finished repair!! Everyone was very professional and courteous. I will ..." Read more

"From the start to the finish, customer service was great and my vehicle was clean and the body work was great. I would definitely recommend Caliber to anyone. ..." Read more

"Customer service is horrible"

"Great customer service. The technician was very knowledgeable and front desk customer service rep was efficient, ..." Read more

"They sent updates through text EVERY SINGLE DAY !!!"

"... business my second go round and will always do so! Communication is top tier." Read more

"Car looked good as new. Communication was top tier and very specific. Kept me updated daily on my repairs. Really good service."

"Very poor communication. Never called me about my vehicle or the 3 different completions dates they kept giving ..." Read more

"I rarely received a phone call or text. Communication was a problem and my only complaint."

Service Quality
Communication

Service Quality
Communication

"All I can say is that it was perfect. From the check-in to the check out…absolutely no complaints."

"The very best team from the initial call to the finished repair!! Everyone was very professional and courteous. I will ..." Read more

"From the start to the finish, customer service was great and my vehicle was clean and the body work was great. I would definitely recommend Caliber to anyone. ..." Read more

"Customer service is horrible"

"Great customer service. The technician was very knowledgeable and front desk customer service rep was efficient, ..." Read more

"They sent updates through text EVERY SINGLE DAY !!!"

"... business my second go round and will always do so! Communication is top tier." Read more

"Car looked good as new. Communication was top tier and very specific. Kept me updated daily on my repairs. Really good service."

"Very poor communication. Never called me about my vehicle or the 3 different completions dates they kept giving ..." Read more

"I rarely received a phone call or text. Communication was a problem and my only complaint."

Kattie (Cadillac owner) reviewed 8/7/26

Job well done and they cleaned my car exceptionally well. Southeast

Verna (Kia owner) reviewed 8/6/26

They were professional, helpful, kind, respectful, and FAST. Couldn’t be more satisfied and would NEVER go anywhere else.

Anna (Ford owner) reviewed 8/6/26

Thanks so much for your quick, quality service and for keeping us updated on the status of our repair.

Wisia (Hyundai owner) reviewed 8/6/26

Larry (Toyota owner) reviewed 8/6/26

This is my 2nd rear end repair done this month. Jessie and his body shop guys have been awesome. Thank you! Will certainly recommend them to anyone needing body work.

I would definitely recommend them.

Looks better than it did before the accident. This was my 2nd repair with them in the last 6 weeks. Highly recommend.

Jesse was awesome. Very professional and really took care my car. Great communication too.

Alvin (GMC owner) reviewed 8/4/26

Lloyd (Cadillac owner) reviewed 8/3/26

Very good work

Very very good job

Very very good

Linda (Chevrolet owner) reviewed 8/3/26

This place is a go to place for your car. People are very friendly and great to talk to

They were great

Great people and they fo a great job!!!

Great people and I am very satisfied

Tangela (Kia owner) reviewed 7/31/26

They were professional and finished the job earlier than expected. I was informed of progress daily

Darian (Chevrolet owner) reviewed 7/31/26

Angela (Mercedes Benz owner) reviewed 7/31/26

Jesse was absolutely amazing! Very informative and patient.

Brook (Jeep owner) reviewed 7/30/26

Very good job

Tyler (Kia owner) reviewed 7/30/26

Russell (Toyota owner) reviewed 7/29/26

Carlandria (Dodge owner) reviewed 7/27/26

Paul (Kia owner) reviewed 7/27/26

To my surprise they thoroughly cleaned my vehicle inside and out. The inside of my vehicle was a total mess when I dropped it off and it appeared to be professionally detailed when I picked it up.

They were extremely polite and caring of my needs. They kept me updated on the progress of my repairs and it was completed in the time that they estimated.

Stephen (Dodge owner) reviewed 7/27/26

Already have

Andrew was awesome. 10/10. Kept me updated without asking and was quick to respond to any questions. The repair work was also flawless. The paint was a tricoat that's hard to match and they did a perfect job

James (Honda owner) reviewed 7/23/26

Sherry (Lincoln owner) reviewed 7/23/26

Andrew my contact has done a great job on keeping me informed and staying on top of everything

William (Lexus owner) reviewed 7/20/26

Caliber did an excellent job with the repairs to my car.Everything looks great.They also repaired another vehicle of mine a couple of years ago and did a great job on that car also.

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view more shops in: Olive Branch | 38654

Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Caliber - Olive Branch

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Olive Branch

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,423)

2,104 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0