Caliber - Olive Branch
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes they did a very good job i was happy
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Great job thanks again
Customer Service - 5.0/5.0 -
Great job thanks again
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service from Ms. Sharon
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Was given an estimate of $5800 & change Turned into $6500& change when I went to pay. Should stand by agreement an estimate. Never again will I do business an will tell everyone I know about this.
My Experience - 5.0/5.0 -
Great repairs and kept me in formed daily on my vehicle 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent Job and Excellent turn around time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very, very courteous and friendly the minute we walked through the door! They kept us up to date on the repair work and when they expected to get it back to us. The car looked like new when we picked it up and was very clean inside and out. Thank you Caliber!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was to perfection, keeping us informed every step of the way.
Customer Service - 5.0/5.0 -
I’d really rate you above a 10 if possible. After I initially made contact, I never waited to hear from anyone who was to call me. I heard in a very timely manner from the next person that was to call. The whole experience was handled very expertly!! Thank you very much!!
My Experience - 5.0/5.0 -
Initially when I stopped by for an estimate, I was met with an indifferent employee who didn’t seem to value my time or business. The area manager reached out to me & I gave them another chance. John was very knowledgeable, caring & professional, as was Sharon. They got my repair done quickly and did a great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was in perfect condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect condition
Customer Service - 4.5/5.0 -
Decent communication. Slow on billing finalization.
My Experience - 5.0/5.0 -
Had a great experience with caliber collision. I’ve had body shop work done with a competitor in town who always seem like I was a hassle to them. I’ll never go back to them again. John Mayo couldn’t have been nicer and kept me informed every step through the process. Outstanding work and even better service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice people
Customer Service - 5.0/5.0 -
Very welcoming
My Experience - 5.0/5.0 -
Samatha is extremely qualified and is very competent. I would highly recommend her.!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, I would and had told a coworker about you guys,how good of job that you all did.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a excellent job on my Jeep.
Returned Clean
My Experience - 5.0/5.0 -
When I took my car in to be repaired, I was concerned about time constraints. My wait time was minimal and they arranged a rental which arrived immediately. I was kept informed on the status of my repair. My car looked great and was in pristine condition when I picked it up. The entire process was painless. Highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
somewhat unlikely because of the time it took to repair a none collision issue.
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
It took nearly 3 months to repair a none body damage (panoramic glass broke) with no impact