Caliber - Olive Branch

4.8 (2,441reviews)
95%
7532 Craft-Goodman Frontage Road,  Olive Branch,  MS  38654

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,441)

Likely to Recommend

Repair Quality

Customer Service

Mrs. Samantha made sure everything was taking care of. And she made me feel like I was a friend instead of a customer!!

My Experience

Likely to Recommend

Definitely

Repair Quality

Nice job

Customer Service

Great

Returned Clean

My Experience

The repair was not only done on time and very professionally, but the coordination between Caliber and Enterprise Car Rental was superb. The young lady that was overseeing my truck repair keep me informed at all times and even updated an extension to my rental vehicle. Couldn’t be happier!!!

Likely to Recommend

Repair Quality

Very professional in all aspects and the young lady that handled my claim was exemplary. She updated and coordinated my car rental in keeping with the repair of my truck.

Customer Service

See previous note.

My Experience

Very courteous, eager to please and keep you informed each day about your vehicle I would recommend your company. Your employees were extremely eager to please and very polite

Likely to Recommend

Repair Quality

Customer Service

My Experience

I felt that it took too long to finish my vehicle ,I was without my vehicle for 20 days and the completion time changed several times

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Couldnt ask for better customer service and as of right now everything seems great about the car

Customer Service

Outstanding

Returned Clean

My Experience

Y’all were great ty. Made it easy for me ..

Likely to Recommend

Excellent work

Repair Quality

Customer Service

My Experience

Samantha was very kind. She really exceeded my expectations. Well done Caliber Collision in Olive Branch!

Likely to Recommend

Repair Quality

The staff was very pleasant and kept me updated.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Sharon at the front desk and Samantha were very kind and filled me in with all the information I needed without any problems. I received updates throughout the entire process and everything was done in perfect timing for me. Definitely will recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great The Receptionist is very nice & went above & beyond. Taking me to the bank

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Better communication on when exactly job will be completed. But job was done well and I’m very satisfied with the actual job being taking care of

Customer Service

Returned Clean

My Experience

The receptionist was nice and immediately handled all my needs. Ms. Samantha Brown was professional and made my collision appraisal in an appropriate amount of time. She called me throughout the repairs to let me know what step in the repair process I was in. I also received text from the company keeping me updated when things changed. Overall, I am extremely satisfied with the company and will refer my family and friends to them for any needs!

Likely to Recommend

Will always recommend you guys!

Repair Quality

Great service, great staff.

Customer Service

Always positive and polite.

Returned Clean

Likely to Recommend

This is our 3rd time to use them and they are great!

Repair Quality

They did a fantastic job and Samantha kept us up to date!

Customer Service

Samantha was great to work with

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

As always, there is no other place I would trust with my cars.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean