Caliber - Olive Branch

4.8 (2,434reviews)
95%
7532 Craft-Goodman Frontage Road,  Olive Branch,  MS  38654

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,434)

Likely to Recommend

Repair Quality

Like new

Customer Service

Always on the top of everything!

Likely to Recommend

Repair Quality

I have not found any problems with the finished work.

Customer Service

Jessica, was awsome. She kept me informed once the parts came in the work begun. I appreciate her great customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was informed of progress as the repairs were being completed . The repairs look great. Thanks

Customer Service

Returned Clean

My Experience

The staff at Caliber Collision in Olive Branch was beyond stellar. They were fast, efficient and more than caring. My car was fixed in no time and it was completely hassle free. My car looks good as new and they did an amazing job at every aspect of the interaction.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The truck looks great and Samatha did an excellent job keeping us updated on the status of what was being done and the time line.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jessica did a great job of staying in contact with me and helping me with any questions I had. She went out of her way to make it a great experience. I will be sure to use Collision in the future and recommend Collision to my friends and family.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks to Jessica, Great customer service all on them on point.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

would highly recommend Caliber collision

Repair Quality

Everybody from start to finish were just great.

Customer Service

customer service was second to none they were great.

Returned Clean

Likely to Recommend

I will actually refer everyone to caliber OB

Repair Quality

I am very happy with the repairs. The workers did a fantastic job getting everything lined up and operating correctly. I will always come back if I ever need. I noticed one piece of trim inside my vehicle wasnt fastened all the way, but hey, it was a simple push and it popped all the way on. Very minor issue and I give yall a 99.9% satisfaction rating.

Customer Service

When I first came in to drop the vehicle off I was quite sick and irritable. There was a confusion as to who was gonna take my initial information. I was early for my appointment and waited patiently until my appointment... and then I had to wait on someone to finish their lunch, but once everything finally got going in motion it was a good experience and all the ladies were very nice.

Returned Clean

Likely to Recommend

Repair Quality

The staff was very friendly and timely.

Customer Service

Very friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Dispute constant set backs , they worked hard and did an excellent job.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My truck looks OEM. I couldn’t even tell that it had been damaged.

Customer Service

Sam made sure to be very transparent and open about everything going on, especially with delays.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely!

Repair Quality

Samantha, and the staff did an awesome job with keeping me posted on the repairs of my car.

Customer Service

Returned Clean

My Experience

Awesome job

My Experience

I was impressed with the level of communication. I was kept up to date and informed every step of the way. And my car looks great!

Likely to Recommend

Repair Quality

The car looks great

Customer Service

I was so grateful for the constant communication and updates to let me know where we were in the process. The staff couldn't have been more helpful and it was greatly appreciated.