Caliber - Olive Branch
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
My ECD changed 3 times! It was hard for me to reach someone to talk about what exactly was going on with my car. And I wasn’t able to pick my car up until right before closing.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
I used you recommended Collision Center to repair my truck. It took them 8 days to tow the truck to Collision Center. You only pay 30 days of rental car. The accident was on Oct 7. I got my truck back in Nov 16. Why did it take 8 days to get it to Collision Center. Travelers seemed not to be interested in how long I had to pay for the rental car
Customer Service - 2.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jessica Smalley was very helpful and professional. The people who worked on my vehicle did a great job and even detail cleaned it inside and out. Thanks everyone!
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 0.0/5.0 -
The dropwas am hoir wait when i had appt. Took way too long for it to be completed!! My gas was closer to full than when i got car back. Only positive was Wendy did keep me updated!!
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Not even sure i have the correct bumper
Customer Service - 3.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Constant contact with Caliber including daily updates providing repair status information
Likely to Recommend - 5.0/5.0 -
Only problem I have is the no weapon sign on the door.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was great. I was kept informed throughout the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the quality of the repair
Customer Service - 5.0/5.0 -
I am very pleased either the repair done on my vehicle. All or the personnel there were nice and professional. Jessica Smalley was great! I would recommend Caliber to my friends.
Returned Clean
My Experience - 5.0/5.0 -
Great service. Excellent communication on vehicle updates!
My Experience - 5.0/5.0 -
The entire customer service experience was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I. Was very satisfied with the work and the lady that handled having my car fixed. Her name was Wendi.
Customer Service - 5.0/5.0 -
I was very pleased with the work Calibrr did and their representative Wendi Ingram was very helpful and polite!