Caliber - Olive Branch

4.8 (2,426reviews)
95%
7532 Craft-Goodman Frontage Road,  Olive Branch,  MS  38654

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,426)

Likely to Recommend

Repair Quality

Love it!

Customer Service

Great!

My Experience

They worked with me to get the repairs done timely around my work schedule and being out of town. They also cleaned the exterior of my vehicle thoroughly especially in areas that were not being worked on.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

My Experience

Thank you for bringing my car back to life.

Likely to Recommend

Repair Quality

I have already submitted this before.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Jesse did an excellent job on my vehicle. Communication was great. I highly recommend Caliber Collision.

Returned Clean

My Experience

Easy to do businesses with Keeps you advised on progress Daily. They do great work,

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very happy with results & everyone was very communicative & friendly ! 😊

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very professiona, knowledgeable joy to work with

Returned Clean

Likely to Recommend

Great work

Repair Quality

Looks awesome!!! It’s brand new again

Customer Service

Great communication

Returned Clean

My Experience

Im totally satisfied with the work you guys did on my camry. I got my car back looking brand new and it only took less than a week to get repaired !!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone there was friendly and polite. They kept me informed every step of the way. I wouldn’t hesitate to use Caliber again.

Likely to Recommend

Repair Quality

They did great work and went out of their way to keep me updated. They were patient and kind too.

Customer Service

Returned Clean

Likely to Recommend

look I already got your number saved in my phone with a message attached to it say c Andrew or ask for Andrew. he will do you right.

Repair Quality

hello. from the moment that we walked in to the moment that he said Good morning how are you doing Miss Harris. I felt a little special. keep in mind the insurance was going to pay for this so it didn't matter to me but for him to go the extra mile of making me feel comfortable and talking to me about the repairs just did something for me. I just want to comment on what a wonderful job Andrew did. usually when it comes to the vehicle I usually say it's the white truck and that's it. he understood the assignment, I do not drive this vehicle all the time. it's primarily driven by my husband. but he didn't make me feel like I was just a simple female and didn't know what to do he explained to me the name of the truck and the make and model and what was going to be happening. he did not dum-dum it down he just made it clear to understand. trust me females truly appreciate that. I know I did.

Customer Service

as stated in the previous comment, Andrew explained everything and made it simple for me to understand what was being done. just wanted to give him his props.

Likely to Recommend

Y’all did an awesome job and I will recommend you to others.

Repair Quality

The work you all did is amazing. It’s like I never hit that deer. Thanks so much.

Customer Service

Customer service is amazing. Kept me updated on the progress of my repair.

My Experience

You all are very nice and communicate with the people that you have their car constantly let them know updates very polite and nice when speaking to you on the phone

Likely to Recommend

Repair Quality

The work was professional it don't even look like it has been in a wreck

Customer Service

Returned Clean

My Experience

Great job thanks

Likely to Recommend

Repair Quality

Great job

Customer Service

Jesse was very nice

Returned Clean

My Experience

I am very satisfied with the work that was done it was done in a timely manner and it even looked like yall cleaned it up for me Thank yall so much for a job well done

Likely to Recommend

Repair Quality

I gave them a 10 because I’ve used several repair shops in the past that didn’t follow through on what they promised, but your team truly went above and beyond. They kept me informed every step of the way and even handled the insurance company on my behalf, which was a huge help since I had been having a difficult time with them from the start. The Suburban looks amazing—just like it did when we first bought it a few months ago. They even went the extra mile by detailing both the inside and outside of the vehicle. The best part was that I had just undergone surgery, and they were able to get the car back to us a week earlier than expected, which made a big difference with comfort and leg room. I’m very grateful for the outstanding experience I had with your shop.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

professional

Customer Service

My Experience

Great job was done

Likely to Recommend

It is a great business

Repair Quality

Customer Service

Caliber did an excellent job of repairing my vehicle damage in a timely manner

Returned Clean