Caliber - Olive Branch

4.8 (2,434reviews)
95%
7532 Craft-Goodman Frontage Road,  Olive Branch,  MS  38654

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,434)

Likely to Recommend

look I already got your number saved in my phone with a message attached to it say c Andrew or ask for Andrew. he will do you right.

Repair Quality

hello. from the moment that we walked in to the moment that he said Good morning how are you doing Miss Harris. I felt a little special. keep in mind the insurance was going to pay for this so it didn't matter to me but for him to go the extra mile of making me feel comfortable and talking to me about the repairs just did something for me. I just want to comment on what a wonderful job Andrew did. usually when it comes to the vehicle I usually say it's the white truck and that's it. he understood the assignment, I do not drive this vehicle all the time. it's primarily driven by my husband. but he didn't make me feel like I was just a simple female and didn't know what to do he explained to me the name of the truck and the make and model and what was going to be happening. he did not dum-dum it down he just made it clear to understand. trust me females truly appreciate that. I know I did.

Customer Service

as stated in the previous comment, Andrew explained everything and made it simple for me to understand what was being done. just wanted to give him his props.

Likely to Recommend

Y’all did an awesome job and I will recommend you to others.

Repair Quality

The work you all did is amazing. It’s like I never hit that deer. Thanks so much.

Customer Service

Customer service is amazing. Kept me updated on the progress of my repair.

My Experience

You all are very nice and communicate with the people that you have their car constantly let them know updates very polite and nice when speaking to you on the phone

Likely to Recommend

Repair Quality

The work was professional it don't even look like it has been in a wreck

Customer Service

Returned Clean

My Experience

Great job thanks

Likely to Recommend

Repair Quality

Great job

Customer Service

Jesse was very nice

Returned Clean

My Experience

I am very satisfied with the work that was done it was done in a timely manner and it even looked like yall cleaned it up for me Thank yall so much for a job well done

Likely to Recommend

Repair Quality

I gave them a 10 because I’ve used several repair shops in the past that didn’t follow through on what they promised, but your team truly went above and beyond. They kept me informed every step of the way and even handled the insurance company on my behalf, which was a huge help since I had been having a difficult time with them from the start. The Suburban looks amazing—just like it did when we first bought it a few months ago. They even went the extra mile by detailing both the inside and outside of the vehicle. The best part was that I had just undergone surgery, and they were able to get the car back to us a week earlier than expected, which made a big difference with comfort and leg room. I’m very grateful for the outstanding experience I had with your shop.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

professional

Customer Service

My Experience

Great job was done

Likely to Recommend

It is a great business

Repair Quality

Customer Service

Caliber did an excellent job of repairing my vehicle damage in a timely manner

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Andrew Brown was fabulous. He went way above and beyond to make certain everything was done quickly and to perfection. Hopefully I won't have anyone else run into my automobile but if I do I know exactly who I'm going to use for my repairs!

Likely to Recommend

I absolutely will recommend Caliber to anyone who is in need of body work. The service and quality are parallel to none.

Repair Quality

Andrew Brown was very professional courteous and did everything possible to ensure that I was happy.

Customer Service

I've had a few accidents in my life and I have to say the best service that I have ever gotten was with Caliber and Andrew who was in constant contact with me giving me updates. I really appreciated his attention.

My Experience

Nice job 👏

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Customer Service

My Experience

Likely to Recommend

I was recommended

Repair Quality

Andrew did a wonderful job on my vehicle

Customer Service

I'm very happy with my car

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Thank you for having great customer service, keeping me up-to-date on every step. You guys are great!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service