Caliber - Olive Branch

4.8 (2,434reviews)
95%
7532 Craft-Goodman Frontage Road,  Olive Branch,  MS  38654

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,434)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very professional and quality work

Repair Quality

Customer Service

They communicated every step of the repair

Likely to Recommend

Planning to bring another vehicle for repairs.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Love the good customer service that I get and the updated on the status of my car repairs.

Likely to Recommend

Repair Quality

Service was wonderful and met all my expectations that’s why I return. Car was clean, texts to update me on repairs and car was cleanS

Customer Service

Returned Clean

My Experience

I want to thank the team at Caliber in Olive Branch. From the time you walk in the service is great. They help you every step of the the communication is excellent while they have your vehicle. My vehicle looks brand new. Thanks again. If I need this type of service again I’m using Caliber.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and Friendly! Fast service!

Likely to Recommend

Repair Quality

Very professional, friendly and efficient ! End product looked great! Thank You!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am extremely happy with the repair at this point but honestly due to the ice Storm I have not driven the vehicle except from the repair shop to my house. Therefore I have not had time to judge the repair fairly.

Customer Service

Great customer service. Awesome customer service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Yes for the work that was done. A major problem was overlooked and not addressed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I want to sincerely commend the Caliber Collision team for an exceptional service experience. From start to finish, the level of professionalism, clear communication, and genuine care shown throughout the repair process was truly impressive. My vehicle was handled with precision and respect, and every interaction reflected a team that takes pride in both their craftsmanship and customer service. What stood out most was the consistency—timely updates, attention to detail, and a reassuring sense that my vehicle was in capable hands. The end result exceeded expectations, and the experience itself made a stressful situation feel seamless and well-managed. Please extend my gratitude to everyone involved, especially Andrew and Maryann. This team represents Caliber Collision with excellence, integrity, and a standard of service that deserves recognition. Job very well done.

Likely to Recommend

I will gladly recommend Caliber Collision to others.

Repair Quality

The quality of repairs on my vehicle was outstanding. The workmanship was precise, thorough, and clearly done with great care and expertise. My vehicle was cleaned and drives as if it was never damaged. Excellent job to the Caliber Collision Service Tech Andrew.

Customer Service

I want to sincerely commend the Caliber Collision team for an exceptional service experience. From start to finish, the level of professionalism, clear communication, and genuine care shown throughout the repair process was truly impressive. My vehicle was handled with precision and respect, and every interaction reflected a team that takes pride in both their craftsmanship and customer service. What stood out most was the consistency—timely updates, attention to detail, and a reassuring sense that my vehicle was in capable hands. The end result exceeded expectations, and the experience itself made a stressful situation feel seamless and well-managed. Please extend my gratitude to everyone involved, especially Andrew and Maryann. This team represents Caliber Collision with excellence, integrity, and a standard of service that deserves recognition. Job very well done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks perfect and I am so happy with the results. The job was finished much sooner than I expected and Mary Ann and Jesse were so nice and helpful. I would highly recommend your shop. 🙂

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The personnel at your Olive Branch location go over and beyond in every way. Andrew and Maryann are fantastic.

My Experience

Jesse Jarnagin, service advisor, was very professional and kept me up to date on the progress of the repair. He explained everything to me in detail. Everyone there was very nice.

Likely to Recommend

Repair Quality

Jesse Jarnagin was professional and kept me up to date on the progress of my repair. He treated me with respect and made me feel confident that my repairs will be taken care of.

Customer Service

Everybody was very kind when I was in the building

Returned Clean