Caliber - Olympia
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the GREAT job!
Customer Service - 5.0/5.0 -
Everyone was very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went great! The process was clear and were very happy with the results of the repair. Thanks again!
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
There were specks of Bondo left on my rear gate, and lots of powdery residue left on the cargo area walls and carpeting. Don't know if the Bondo can be removed, and cleaning up after someone wasn't great. I have photos if needed.
Customer Service - 5.0/5.0 -
Devon and Brian were very helpful and friendly.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and updates. Completed sooner than originally anticipated. Friendly staff and quality work! Highly recommend.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team, particularly the agent at the office was very thorough keeping me in the loop regarding corrective actions and repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Really not happy with the outcome of the repairs. I have photos that we took when we got home.
My Experience - 0.0/5.0 -
I was not notified that there was a non genuine part put on vehicle. I specifically told the person who checked me in to let me know if there was a problem with the insurance, putting a genuine part in. I have to come back in to get a few little touchups on the vehicle where there were some dings put on it while in your shop.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I asked to be notified if parts other than genuine dealer parts were being used. During pick up, I learned that after market parts were used.
Customer Service - 3.5/5.0 -
Everyone is polite but I was really frustrated with the lack of communication.
My Experience - 5.0/5.0 -
Taking a car into a body shop after an accident is always stressful. Your shop made the process relatively pain free. Thanks
My Experience - 5.0/5.0 -
The team from caliber was professional, communicative, and service oriented. The repair process was smooth and resulted in the smallest disruption possible to my life and routine, despite the unexpected need for repairs.