Caliber - Yelm
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff were super friendly and very helpful ! I had my two grandaughters with me . They were so willing to help move car seats or anything that needed to be transferred over to the rental car . They kept communication going to let me know when the car would be completed . Definitely would recommend Caliber Collision to anyone !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was the easiest and most painless part of being in an a collision. Will recommend to others. The ladies in the office were clear, friendly and punctual. Even the enterprise rental was seamless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Friendly and professional, kept me up to date on progress, finished on time, actually a bit earlier than estimated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amanda and Taylor helped me get my car right in even though I had no appointment and just dropped it off over the weekend. They worked with my insurance company and got it pushed through within a couple of weeks and repairs completed in a timely manner. I’ve been using caliber for years and never has the process been so smooth. Also my car looks like nothing ever happened. So thankful for their service and quality repairs, I will be recommending them to anyone in search of body repair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the first phone call to the last friendly helpful and polite! Loved the updates and the repair done in timely manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff were all super friendly and helpful. The updates came exactly when we were told they would come, and they were accurate. Our car was finished when they said it would be.
Customer Service - 5.0/5.0 -
Staff was super friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
They made everything easy. They coordinated with the insurance company, the rental car company, I received daily updates, and most importantly, my vehicle appears as it did pre-accident. Hopefully, I’ll never need them again, but if I do, I’ll be back.
My Experience - 5.0/5.0 -
Caliper was polite, fast and they cleaned my whole vehicle inside and out! The tint on the back window I may need to go back to the shop to discuss as it appears a little distorted and I still have glass dropping out my back window, but I feel they did great on repair time, cleanliness and overall kindness and assisting with rental!! Great shop and experience overall
My Experience - 5.0/5.0 -
I’m extremely satisfied with the repair! The car looks great!
Likely to Recommend - 5.0/5.0 -
My car looked great after the repair, I would recommend Caliber Collision to anyone!
Repair Quality - 5.0/5.0 -
My car looks great after the repair, I would recommend Caliber Collision to anyone looking for a repair
Customer Service - 5.0/5.0 -
The customer service was great. Everyone was friendly, and greeted me with a smile. very professional.
Returned Clean
My Experience - 5.0/5.0 -
All interactions were Professional, Friendly, On Time. They've done OUTSTANDING work for me in the past and they will always be the Professionals I turn to in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding CSvc, Professional, Courteous
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My vehicle didn’t get fixed but the service was amazing. They were kind and friendly in a time of anger and frustration. They were responsive and helpful through the process and understanding when I struggled letting go. Thank you for being supportive.
My Experience - 5.0/5.0 -
The whole staff is very welcome and so helpful always ready to answer any kind of questions. Service was really fast within a week it was done . They did an amazing job This was my second time they took care of my vehicle and I’m definitely gonna be back if I ever need any again
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a horrible experience with progressive insurance but when they referred me to caliber collision everything changed for the best result I could imagine. Thank you for returning my rhythm.
My Experience - 5.0/5.0 -
They kept me updated every week which I really liked and in a timely manner finished the car very friendly and kind staff as well !
Likely to Recommend - 5.0/5.0 -
Very fast and effective
Repair Quality - 5.0/5.0 -
Very friendly staff very fast and kept me updated!
Customer Service - 5.0/5.0 -
Amazing service
Returned Clean
My Experience - 5.0/5.0 -
The updates during the repairs. The overall appearance of the repairs. Completed ahead of schedule. The professionalism of the staff. Thank You!