Caliber - Olympia
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
N0T EVER!
Repair Quality - 0.5/5.0 -
Terrible customer service, terrible work, with a worse manager. Never again Caliber Collision!
Customer Service - 0.5/5.0 -
Terrible customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice work. Car was repaired quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy. Great fix and service. Kayla always goes above and beyond!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Great customer service, updates, on time. Kayla went above and beyond too!
Returned Clean
My Experience - 5.0/5.0 -
The updates on a regular basis took a lot of the stress out of the process. It kept me informed and knowledgeable about the status and kept the anxiety totally manageable. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I liked the that they kept me informed on the progress of my repairs. They were very helpful and responsive to my needs.
Customer Service - 5.0/5.0 -
They kept me informed and were very pleasant to deal with
Returned Clean
My Experience - 5.0/5.0 -
The process was easy from start to finish and the job was well done. I liked that I was sent updates a few times a week. The check in and check out process was quick and very easy. It was also really nice that you work with a car rental company to make that process super easy.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I called a few times with questions and I was always able to get through quickly and was helped with great customer service.
My Experience - 5.0/5.0 -
I received the most professional help I could ask for daily updates, consistent communication and amazing friendly staff I would recommend caliber collision to anyone in my family
My Experience - 5.0/5.0 -
Very professional, seamless and worry free. They handled everything amazingly!
My Experience - 5.0/5.0 -
Extremely! Looks like it never happened!
My Experience - 5.0/5.0 -
Excellent service from beginning to end of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff and kept me updated on how the work was going with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The gal at the front Desk greeted me with such a sweet smile when I got there to drop off my car that I felt confident that this was the right choice and place to fix my car owie. The gal that took pictures of the scrape was extremely helpful to explain the process of how they will fix it and showed me at different angles, a small dent that I didn’t know was there. She was very educated and willing to answer any of my questions. And when I picked up my car, it looked amazing! I was surprised at how well they matched the paint color, and it just all look brand new! Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and very informative of any question I had.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Yes I would recommend you people to my friends family and I'll be back if I have to
Repair Quality - 3.5/5.0 -
The repairs were wonderful could have done a better job cleaning it before giving it back it needa wash, vaccum the fod inside passenger seat and floor Jessica seen it too, and noted it. Other then that great service.
Customer Service - 4.5/5.0 -
Good np
My Experience - 5.0/5.0 -
Excellent outcome. The entire process makes me feel like I'm valued as a customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, helpful people, outstanding work and service. Made me feel welcome and valued as a customer.