Caliber - Olympia

My Experience - 0.0/5.0 -

The car repairs took far too long and the work was mediocre at best. We pointed out multiple areas of poor work with the initial pickup. Later that evening in my garage with the light on we noted multiple areas where someone had written on the car and the writing was still visible under the light. We are EXTREMELY disappointed in this outcome

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciate the timely repairs and updated texts. Also the itemized bill. Friendly service.

Likely to Recommend - 5.0/5.0 -

All around great job

Repair Quality - 5.0/5.0 -

Great job. Kept us updated through texts. Finished earlier than quoted. Friendly staff. Easy check in. Complete itemized bill.

Customer Service - 5.0/5.0 -

Friendly. Knowledgeable.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was warmly greeted, updated with progress, and the was done well. This organization is professional and the employees are kind. I often recommend Caliber where I work in the auto insurance industry.

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

My Experience - 5.0/5.0 -

I couldn’t imagine an easier repair experience!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work!

Customer Service - 5.0/5.0 -

Very professional.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks great in the back end

Customer Service - 5.0/5.0 -

The people are very versatile in their area's of expertise

Returned Clean

My Experience - 5.0/5.0 -

Exceptional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

They cleaned something unrelated to the collision I had. Fast repair aswell.

Customer Service - 3.5/5.0 -

Needed an estimate but refused to give me one unless I provided my insurance info at first. Other than that, nice people.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

I am very unhappy with my service. You guys didn’t put oil back in my car!!! I noticed the oil light come on after driving to my friend’s house. When we checked the oil it was bone dry. That could have destroyed my engine. There are also new scratches on my hood.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They went above and beyond. I am very thankful for the repair. It looks good as new !

Customer Service - 5.0/5.0 -

Helpful and informative through process

Returned Clean

My Experience - 5.0/5.0 -

Great job repairing! Staff is friendly and helpful. This is a great business!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quality work in a short time fram

Customer Service - 5.0/5.0 -

Quality work in a short time frame

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

tonight as we drove home from Portland after dark we realized the left headlight isn't fully functional.

Likely to Recommend - 5.0/5.0 -

I will recommend to all my family and friends

Repair Quality - 5.0/5.0 -

Very nice job

Customer Service - 5.0/5.0 -

Very good

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 4.5/5.0 -

I would gladly recommend collision to other customers well operated company

Repair Quality - 4.5/5.0 -

Kind, friendly staff great customer service job well done

Customer Service - 4.5/5.0 -

As stated above excellent customer service, friendly staff, attentive to needs sympathetic, etc.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was completely satisfied with the work and communication.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The repair looks great and polished, looks like new door. I received detailed explanation and they answered my inquiries when I called for the status of car repairs.