Caliber - Olympia
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The communication was fantastic! I always felt like I knew what was going on and the customer service was the best I’ve seen. Everyone was very knowledgeable and had my needs first. What a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the service and work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair done on my car was OVER THE TOP! They did extra work on the stripes. They not only done the damaged part on my car but they re do the stripes all around my car. It was AWESOME OF YOU GUYS TO DO IT. I WAS SO AMAZED. It wasn't what I expected! THANK YOUUUUUU VERY MUCH! HATS OFF TO THE CALIBER COLLISON EMPLOYEES 👈💪💪❤️❤️
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
hey very liking I will you all the best and I am glad that under Liberty Mutual chose your company this was my 1st accident and I have been drive since I was nineteen years old!!!!
Repair Quality - 5.0/5.0 -
see previous comment on 1st page
Customer Service - 5.0/5.0 -
I wish to say the Kayla and the technician were so understand an kind to me they are than the best they are excellent! There are so may more words to be said !!! Thank you all Ms.Cheryl Dickerson for taking care of my Jeep Patriot Shelly is her name!!!
My Experience - 5.0/5.0 -
Super friendly customer service, and attention to detail. They even cleaned the inside of my windshield as a courtesy, which was appreciated. The small dented area was repaired Jeffries!
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well I really was satisfied with the consistency of the updates. Impressed by how fast the repair was, and how great it came out and even cleaned my car. I also appreciate the shop staying open after closing hours so I could pick up my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Honestly suprised by how fast and polished the work was on my car. Consistent updates through text and a link! Calls me when needed and over great customer service. Also thanks for the shop for staying open for a bit after closing hours so I can grab my vehicle much appreciated!
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0 -
I would've appreciated more updates from you instead of me having to call to get them. I recognize things come up and change things yet the way I found out was by initiating the inquiry. It's a small thing and the only thing-you guys do great work! Thank you.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the overall customer service. Great communication and updates as my repair was processed.
My Experience - 0.0/5.0 -
What a F#@*ing Joke !
Likely to Recommend - 0.5/5.0 -
Negative 10 if i could. I would never return to this shop nor refer anybody to this shop. I will recommend anybody to stay away. There is better options
Repair Quality - 0.5/5.0 -
What a F#@*ing Joke !
Customer Service - 0.5/5.0 -
100 percent Dissatisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service that I received was phenomenal, the staff was very professional and friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice work. Professional service.