Caliber - Olympia

4.7 (1,568reviews)
96%
2125 Carriage Dr SW,  Olympia,  WA  98502

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,568)

My Experience

I felt the prices were fair, the people working at Caliber are amazing. Did a great job of communicating what was going with my vehicle as there were part delays. The staff are also extremely personable, friendly and polite.

Likely to Recommend

Repair Quality

Customer Service

Jeff & Kayla were AMAZING to work with. Always kept me in the loop and were always super friendly!

Returned Clean

My Experience

I am so grateful for the personalized and prompt service I received from you guys. Glad to have my car back, good as new!

Likely to Recommend

Repair Quality

Great work and very easy

Customer Service

Kayla was terrific

Returned Clean

My Experience

Service and communication was great. Kayla and Jeff were great to work with, knowledgeable and friendly. Would highly recommend Caliber Collision to anyone needing repairs.

Likely to Recommend

Repair Quality

Customer Service

Jeff and Kayla were awesome to work with. Very friendly and welcomed any question you have.

Returned Clean

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Repair Quality

Customer Service

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My Experience

Communication was great with updates regularly. My car was repaired quickly and to my satisfaction. I would definitely recommend Caliber Collision!

Likely to Recommend

Definitely recommended

Repair Quality

Great quality work done in a timely manner

Customer Service

Friendly knowledge staff

Returned Clean

My Experience

Caliber collision was EXTREMELY amazing and treated me and vehicle as any customer of highest priority. They serviced my car within ONE DAY & I was amazed . I’m very satisfied with how quick they work and how reliable they are when you are truly in need. THANK YOU.

My Experience

would have appreciated a more realistic time line at the beginning. Would have made some different arrangement had I know that it was going to take 2.5 weeks instead of 5 days.

My Experience

Fantastic!

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Repair Quality

Customer Service

My Experience

Good updates letting me know the progress of my repair. Very courteous and polite. My car looks great. Thanks

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Repair Quality

Customer Service

My Experience

Wow! From the time I walked through your door I was greeted with a friendly, understanding and pleasant individual. I was upset with damages to my car ( break in) and felt so at ease when I walked out their door! Your team was on task on all levels! Thank you so much !! Going to pass this information on to my State Farm rep.. top notch company!!

Likely to Recommend

Repair Quality

I could not have asked for better service or staff to work with! Amazing company!!

Customer Service

Rob and crew were awesome

Returned Clean

My Experience

Very satisfied with the repair done and the professional service from the staff! I wouldn't just recommend Caliber Collision I am "highly" recommending their business!

Likely to Recommend

Highly recommended!

Repair Quality

Highly satisfied! Highly recommended! Very professional service and repair!

Customer Service

Very professional! You are kept well informed throughout repairs! Job was completed exactly when they said it would be done!

Returned Clean

My Experience

Jeff gave good updates about repairs and supplements to insurance. Kattie who works front desk and phones made sure I knew schedules and if she did not know answer to my questions that I got the answer in timely manner. Would recommend Caliber Collision to others.

Likely to Recommend

No problems encountered

Repair Quality

Personal service- good quality work. Knowledgeable in working with insurance.

Customer Service

Jeff and Katie provided excellent customer service.

Returned Clean

My Experience

Great staff

Likely to Recommend

Repair Quality

Kayley and Jeff are spectacular!

Customer Service

See previous comment

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My Experience

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Repair Quality

Customer Service

My Experience

I appreciated the constant updates of progress to my vehicle repairs the friendly and helpful staff who went above and beyond to meet my needs.

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Repair Quality

Customer Service

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My Experience

Great work and very pleasant to deal with.

My Experience

Thank you for quick service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank you so much for getting this done fast as I needed my truck for a trip. The customer service was amazing and you all did a great job. Thank you!

Customer Service

Awesome Customer service, thank you!

Returned Clean