Caliber - Orlando - E Colonial

4.9 (2,903reviews)
97%
14060 E Colonial Dr,  Orlando,  FL  32826

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,903)

My Experience

Fantastic service! Extremely friendly staff and excellent work. Highly recommend!!!

Likely to Recommend

Repair Quality

Great quality service

Customer Service

Extremely helpful staff very service oriented

Likely to Recommend

Repair Quality

Quality of repair is fine, several other issues

Customer Service

Personnel interaction were great, friendly and efficient

Returned Clean

Likely to Recommend

Repair Quality

The staff were great and helpful

Customer Service

Returned Clean

My Experience

Great job and very professional

Likely to Recommend

Repair Quality

Excellent service and very professional

Customer Service

My Experience

Everything was great except the lady at the front that deals with payments. I don’t know her name but you would get five stars without her and 2 1/2 with her. The last time I checked, your company is successful because of your customers. So I would think customer service would be a high priority, but it’s clearly not with people like her working there. Please feel free to contact me for further information. Let’s see how much you care about your customers!!!

My Experience

The repair melts and the staff were amazing and very helpful! Special thanks to Otto for being transparent and going above and beyond with his customer service as well as expertise!! A++

Likely to Recommend

Repair Quality

Customer Service

My Experience

You made the process seamless. Excellent workmanship and customer service was outstanding! Thanks for being so kind and considerate.

Likely to Recommend

Would not hesitate to recommend Caliber Collision.

Repair Quality

Excellent workmanship. Customer Service was amazing always keeping you updated and informed. Great experience!

Customer Service

Amazing customer service from start to finish.

Returned Clean

My Experience

Working with Caliber Collision has been perfect. Alvis made the process easy and he explained everything to me so that I could understand it. The car was returned back to me cleaner than what I brought it in to them. Definitely will use them if needed in the future.

My Experience

Professional, friendly, and made me feel at ease with the whole process!

My Experience

I am bringing the car back ASAP because It is making a whistle noise

My Experience

From the call to make appt to the pick up of the vehicle it was a great experience. Everyone was very professional, efficient and caring. We are also happy with the mechanical and body work done.

My Experience

The quality of the job was very good. I really appreciated that they cleaned my car inside abs out. Some helpful ideas about my battery But it took over 6 weeks to fix !! Also some disorganization when dropping off and picking up car.

My Experience

I am blown away with the fantastic service I received as soon as I walked in the door. I was greeted by Lisa who was so great! She went above and beyond to get things straightened out with Enterprise for me. Everyone else that I encountered was so friendly. TJ kept me up to date with progress and I was so grateful for that too! I would highly recommend Caliber Collison.

Likely to Recommend

Repair Quality

I already did an awesome survey!

Customer Service

Returned Clean

My Experience

This was the most professional business I have encountered the staff was outstanding and I will recommend this place to all who might need a car repair I will if I ever have car repair which I hope not I will bring my vehicle back here you guys rock

Likely to Recommend

Repair Quality

Outstanding job thank you I will recommend this place to everyone I know that needs car repair

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very well taken care of at this location! The receptionist was a super cool lady and Alvis was very professional and thorough, & communicated everything in a timely manner. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Professional and friendly staff, & great communication on repairs and rental service.

My Experience

Happy to have my car back looking like before

Likely to Recommend

Needed front bumper repainted due ships from small stones was told they usually don’t like to do it and would cost $ 800 to $1000 I thought doing the collision work done rear bumper using same paint would be a good time to do both jobs. Very disappointed

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Lisa was by far the sweetest person I’ve interacted with.

Returned Clean