Caliber - Orlando - E Colonial

4.9 (2,888reviews)
97%
14060 E Colonial Dr,  Orlando,  FL  32826

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,888)

Likely to Recommend

Repair Quality

Great service finished in a timely manner great communication skills will definitely refer anyone here

Customer Service

My Experience

Excellent customer service Worked on issue until resolved Only improvement is in texting - would not try to resolve an issue over text because you can’t hear the voice or see the body language/....

Likely to Recommend

In fact we already have. And are thinking about having some other work do on another of our cars.

Repair Quality

Could not ask for a kinder prelesional group. TJ and Lisa were top of the line. Great job on fixing our car, went above the call of duty. Thanks

Customer Service

same as other comment

Returned Clean

My Experience

I am confused. They said they needed to get a new passenger seat because of the airbag sensor but this seat does not look new at all. Other than that, its okay. The airbag light is off now but the seat is not new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very professional and great to work with.

Likely to Recommend

Repair Quality

Customer Service

Very professional!

Returned Clean

My Experience

There was no walk through when the car was dropped off to them. Repairs were not made when I showed up to pick up the car, which they said were done.The front bumper was being held by bolts that were visible and the bumper was still separated from the car. They did not replace or remove marks from headlight. I spoke to the manager who asked for photo proof of my accident pictures for the repairs that they were supposed to fix insinuating that I was lieing about what happened in my accident. Very unprofessional and unwilling to be sure their customer was happy with repairs. The only thing different about the car when I picked up is they removed the white paint that was left from the other car when the accident occurred. I asked them not to work on my car any more and I picked it up immediately.

My Experience

Great customer service!

Likely to Recommend

I definitely recommend the repair shop.

Repair Quality

Customer Service was excellent and the car looks great.

Customer Service

Customer Service was excellent.

Returned Clean

My Experience

Every thing looks good.

Likely to Recommend

Repair Quality

They did a very good professional job

Customer Service

The customer service was great

Returned Clean

My Experience

Staff was great, prompt and friendly. From Mrs Lisa at the front desk to Angela very quick and understood quick return of my vehicle.

Likely to Recommend

Repair Quality

Great service, everyone was prompt and friendly

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you all so much!! You did an amazing job and I will definitely recommend your shop to anyone looking for bodywork!

My Experience

Great service from start to finish!! I would highly recommend this team if you are ever in a collision. They kept you informed about the entire process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome staff love how my vehicle turned out.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have already recommended the shop to friends and State Farm Insurance.

Repair Quality

Very professional staff and very clean, organized office.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repairs done on my car were done well

Customer Service

A little miss communication between the insurance and body shop

Returned Clean

My Experience