Caliber - Orlando - E Colonial

4.9 (2,869reviews)
97%
14060 E Colonial Dr,  Orlando,  FL  32826

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,869)

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This is my go-to place from now on. I will recommend the Auto Body Shop to everyone I know.

Repair Quality

Absolutely the best and friendliest Auto-Body service that I have received in my entire life.

Customer Service

Everyone was terrific, special Kudos to my Costumer Service Rep Angela and my paint man Carlos Torres...What an artist.

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My Experience

I loved the daily updates

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Service was ok but they don’t have shuttle bus to take me back to home so needed to take my car with driver to my house(not confortable with COVID-19). No update for the fix. I had to call 3 times to check what’s going on. Finally when they come to drop my car (it is gated community and i noticed them) the driver who drove my car didn’t bring drive license. Gate security didn’t let her pass the gate. I had to walk to the gate to get the car. Driver was angry said that will take back to the shop without driver license driving my car. No common sense. Drive customers car without drive license? And the driver was keep telling me that was curtesy to drop the car.That was not point. Work wise it was ok and car was clean

Repair Quality

It doesn’t look like as i had before the accident

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Made sure that I was 100% satisfied and happy with everything!!!

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My Experience

Everything good! Thanks

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Very good! Thank you

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would not hesitate recommending this shop to anyone.

Repair Quality

vehicle looks great

Customer Service

greeted in a very professional and friendly manner.

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I already had a family member need work done and will recommend them. If other locations operate like this one, I have no doubt the job will get done right and would recommend them too. Regardless, I know where I am going to take my vehicles in the future. They were a preferred provider with my insurance (State Farm), and I can see why. They also guarantee their work for the life of the vehicle and had two options for rental cars if I needed one. With two young children, I needed another van. It was so quick and easy that I was in and out within 15 minutes. Why would I go anywhere else?

Repair Quality

The repair job was fantastic. You wouldn't even know that anything happened to the van. The guys in the shop should be commended for the quality of work. They even touched up a scratch that wasn't even part of the original project without any delays. It was like my car was theirs, and they handled it like they would their own vehicle.

Customer Service

The folks at this location treated me like family. Our family had just gone through a rough patch the last few weeks, and they made a difficult situation much easier. I have been to other competitors for paint jobs on other vehicles and even looking for quotes for this job. They were upfront with me from the beginning and made the process very easy. They were fast, friendly and straightforward.

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We already have told everyone we know who did the work!

Repair Quality

Great job. we are completely satisfied. We just hated waiting so long for the tailgate. The paint matches matches perfectly. We are very happy with your work!

Customer Service

The people we dealt with were very courteous and nice. Sometimes we laughed alot!

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I would recommend this place to anybody, they are fantastic

Repair Quality

This place is unbelievably amazing!! I initially took my car over to Ford who were not professional, brushed me aside, and just treated me as just another customer, and then never even contacted me back. I saw this brand new Caliber location on a drive, and decided to call them up. I am SOOO glad I did!!! These people from the instant I came inside were empathetic, understanding, concerning, and so sweet. They transferred over my information from Ford/ and Metlife When I turned my car in to be fixed it needed a new bumper, fender and headlight. They gave me OEM parts, and were having trouble getting a good fender in, but kept me in the loop the whole time for any delays! I am so glad they waited for the perfect fender as the car looks even better than it did before my accident. My car looks BRAND new its insane. I believe they even detailed the inside of my car as it is spotless. They did such a great job not only in their work, but their customer service and professionalism is INCREDIBLE. They also follow all current covid19 protocols and take it seriously, like sanitizing my keys as they hand them back to me. If your looking for a place to get your car looking like the day you bought it..take it to Caliber!!!

Customer Service

This place is unbelievably amazing!! I initially took my car over to Ford who were not professional, brushed me aside, and just treated me as just another customer, and then never even contacted me back. I saw this brand new Caliber location on a drive, and decided to call them up. I am SOOO glad I did!!! These people from the instant I came inside were empathetic, understanding, concerning, and so sweet. They transferred over my information from Ford/ and Metlife When I turned my car in to be fixed it needed a new bumper, fender and headlight. They gave me OEM parts, and were having trouble getting a good fender in, but kept me in the loop the whole time for any delays! I am so glad they waited for the perfect fender as the car looks even better than it did before my accident. My car looks BRAND new its insane. I believe they even detailed the inside of my car as it is spotless. They did such a great job not only in their work, but their customer service and professionalism is INCREDIBLE. They also follow all current covid19 protocols and take it seriously, like sanitizing my keys as they hand them back to me. If your looking for a place to get your car looking like the day you bought it..take it to Caliber!!!

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My Experience

Angie/Lisa are wonderful ladies that take their time to explain all the details and keep you up to date on the repairs. I met the techs that worked on my car Lester/Carlos they are so kind and treated my car as if it was their own family members car. Sweet Richard made sure my car was spotless. What an amazing team!

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Returned Clean

My Experience

Angela was amazing! She kept in contact the whole time and updated me often. I really enjoyed working with her!

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Returned Clean