Caliber - Orlando - E Colonial

4.9 (2,889reviews)
97%
14060 E Colonial Dr,  Orlando,  FL  32826

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,889)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Both young ladies were great.

Returned Clean

My Experience

This particular Caliber Collision Center is very thorough and kind and give great attention to your vehicle and customer service.

Likely to Recommend

Repair Quality

Wonderful staff and great customer service.

Customer Service

Great

Returned Clean

My Experience

DJ did an excellent job at communicating throughout the process and helped things get done efficiently.

My Experience

the shop is very nice! definitely fits the excellent service and the varieties of coffees thoughtful and extra. The ladies at the reception area were informative and professional as well as Alvis. He was patient with my many questions, comforted me and reassured me many times that it was going to be OK. as we know having an accident is heart wrenching, but he was great and kept me informed along the way. The lady which gave me my car explained the areas repaired. The service was excellent, outstanding and professional. Thank you!

Likely to Recommend

Repair Quality

The service was perfection from beginning to end. Everyone was professional by the look of the location. You can tell that they stand for perfection and excellent customer satisfaction, and that’s what I received.

Customer Service

From the receptionist to Alvis to the woman who went over my car at the end, everything was perfect!

My Experience

The entire staff was very welcoming, professional, and supportive. Alvis explained everything from timelines to providing updates and answering all of my questions. The entire team made this a very positive experience for me. Thank you!

My Experience

You made the whole experience easy and pleasant from start to finish! And DJ especially was a delight to work with: Appreciate his joy, personable spirit, and professionalism. Thank you for turning an unfortunate car collision situation into a fortunate one by your excellent customer service!

My Experience

Detron and Nicole were AMAZING! The costumer service from them was wonderful and they went above and beyond for all of my needs during the time that they had my car in their shop for repairs!

Likely to Recommend

Repair Quality

My car came out looking brand new like nothing had ever happened. They had me in on Monday evening and were done and ready for me to pick up by Friday morning. Nicole and Detron were both amazing and so helpful! Thank you so much for everything!

Customer Service

Nicole and Detron were friendly, helpful and made me feel good about the whole process.

Returned Clean

Likely to Recommend

Repair Quality

Amazing, quick work

Customer Service

Very responsive

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I can’t say enough nice things about Caliber. I was updated daily. The staff was efficient and welcoming. My brother ran a body shop so I know quality workmanship and a great staff when I need them.

Likely to Recommend

Certainly

Repair Quality

Caliber did an outstanding job bringing Miss Peppy back to her original self. I was treated with respect and informed daily on their progress. They even cleaned my car. Would recommend Caliber to anyone who needs bodywork.

Customer Service

Outstanding

Returned Clean

My Experience

Fantastic service, quick and perfect repair. Highly recommend Caliber!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was thrilled with everything from all of the very pleasant customer service (they were always so nice) to all of the fantastic work they did on my jeep. Special shout out to DJ who was our rep, he went above and beyond!! Thank you so much!!

Customer Service

Everyone was awesome.

Returned Clean

My Experience

Job well done professionally and have been updated step by step throughout the repair.will recommend caliber to all my friends.thank you.

Likely to Recommend

Repair Quality

Great company

Customer Service

Great company

Returned Clean

Likely to Recommend

toooooooo many questions!!!!!

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Quick and friendly

Customer Service

My Experience

Great job fixing the car. And I appreciate you cleaning my car lol

Likely to Recommend

Repair Quality

Took a month

Customer Service

Returned Clean

My Experience

Great communication throughout the entire repair, quick and efficient!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I visited to get a quote and was told I had to get an on-line AI estimate then make an appointment. This quote was similar to other quotes I had already received. When I brought the car in I was told that quote wasn’t confirmed and the new quote was $1,000 more. The people I dealt with were friendly and polite and the repair was great. But I believe I was scammed on the cost.