Caliber - Orlando - Silver Star

4.8 (2,774reviews)

97%

(407) 298-8888

2743 Silver Star Rd, Orlando, FL 32808

97%

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2743 Silver Star Rd
Orlando, FL 32808

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About Caliber - Orlando - Silver Star

See Photos

2743 Silver Star Rd
Orlando, FL 32808

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (2,774)

Sort By:
Newest
Rating

2,311 Customers Rated

5 Stars

73.6% Complete

(2043)
4 Stars

5.7% Complete

(157)
3 Stars

1.5% Complete

(42)
2 Stars

0.6% Complete

(18)
1 Star

0.4% Complete

(11)
< 1 Star

1.4% Complete

(40)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. Communication stood out as a major highlight, with customers appreciating daily text and phone updates that kept them informed at every stage of the repair process, reducing stress during difficult situations. Timeliness was another strong point, as many vehicles were completed ahead of schedule, sometimes by a week or more, which delighted customers. The thoroughness of the work, including complimentary interior cleaning and detailing, was frequently mentioned as exceeding expectations. A few customers noted areas for improvement directly from their feedback, including occasional cleanliness concerns such as greasy residue on interior parts, and isolated instances of incomplete repairs or post-repair mechanical issues. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"The service was the best I have received in years. The staff was receptive and all ate on the same page. ..." Read more

"... the repair process, completed the work on time, and the quality of the repairs exceeded my expectations. My vehicle looks great, and the customer service ..." Read more

"If I could give you guys a 20 for customer service I would. As a former Customer service executive, I would love ..." Read more

"Repair quality is awesome! Looks like the accident never happened and all electrical parts work fine."

"The car was finished a whole week ahead of time. They kept me posted as to where they were in the ..." Read more

"My car was completed a whole week early than the estimated time!!"

"Early by a week!"

"Done way before it was due, people were polite, courteous, and friendly from beginning to end."

"Approximately 7 days before promised 😃."

"Customer service is the best with the daily texts for every step of your cars repair."

"Incredible communication never felt in limbo or without knowing updates"

"Excellent customer service from the first call to driving off the lot"

"Fast, friendly, and communication was top notch. Work came out beautiful."

"Seldom updated me unless I made contact first."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The service was the best I have received in years. The staff was receptive and all ate on the same page. ..." Read more

"... the repair process, completed the work on time, and the quality of the repairs exceeded my expectations. My vehicle looks great, and the customer service ..." Read more

"If I could give you guys a 20 for customer service I would. As a former Customer service executive, I would love ..." Read more

"Repair quality is awesome! Looks like the accident never happened and all electrical parts work fine."

"The car was finished a whole week ahead of time. They kept me posted as to where they were in the ..." Read more

"My car was completed a whole week early than the estimated time!!"

"Early by a week!"

"Done way before it was due, people were polite, courteous, and friendly from beginning to end."

"Approximately 7 days before promised 😃."

"Customer service is the best with the daily texts for every step of your cars repair."

"Incredible communication never felt in limbo or without knowing updates"

"Excellent customer service from the first call to driving off the lot"

"Fast, friendly, and communication was top notch. Work came out beautiful."

"Seldom updated me unless I made contact first."

Erinn (Land Rover owner) reviewed 8/10/26

My experience was great. The Technician Jose kept me updated and well informed about each stage of my vehicle repair process.

Cynthia (Cadillac owner) reviewed 8/10/26

You all were very communicative and helpful and the work looks great! Thank you:)

Very helpful

Very helpful and kind

Sean (Kia owner) reviewed 8/7/26

Mijairyn (Toyota owner) reviewed 8/6/26

Jose was easy to work with. Great communication.

Julianne (Kia owner) reviewed 8/6/26

Tiana (Alfa Romeo owner) reviewed 8/3/26

Sherla (Hyundai owner) reviewed 8/1/26

Andrea (Infiniti owner) reviewed 7/31/26

When ever I called my questions were answered

Jeroen (Chevrolet owner) reviewed 7/31/26

Jamie (Toyota owner) reviewed 7/31/26

Customer service was top notch and the repairs look great.

Matthew (RAM owner) reviewed 7/30/26

Roy (BMW owner) reviewed 7/30/26

The repair was flawless and Natalie made it easy

cleanliness the major issue.

I thought the work was excellent rated ten. Thyme problem I have the drivers seat front and rear door handles were filthy from the mechanics not taking care or cleaning after they finished. I would recommend the work but the total experience making leather seats dirty and impossible to clean is unacceptable.

Natalie was great

Joseph (Nissan owner) reviewed 7/30/26

People were friendly courteous.I understand why the insurance company uses you

Mckenzie (Kia owner) reviewed 7/30/26

I speak highly they’re amazing

Natelie was great. She kept me updated and also informed me about receiving a new car seat through the insurance from the accident. Very helpful 1010 I recommend.

Natelie was awesome

Luis (Toyota owner) reviewed 7/28/26

Edward (Mercedes-Benz owner) reviewed 7/27/26

Natalie kept me up to date. Excellent service

Looks like new

Top marks

Lissette (Toyota owner) reviewed 7/23/26

Jose was very polite and helpful. Receiving multiples texts with updates on the status of my car repairs was very nice. I'm thankful that I was able to pick up my car earlier. And returning the rental there was very convenient.

Jose was very polite and kept me posted about the progress of the repair

Tony (Cadillac owner) reviewed 7/23/26

Amazing job!!!!

Will always go here when needed

Karl (Kia owner) reviewed 7/23/26

Very helpful and customer orientated to there needs. Like a ride home. Cleaned up my car too!

Jerome (Kia owner) reviewed 7/23/26

I would only recommend Caliber Collisions, their service is unlike any other

Caliber Collisions is the only place I would recommend. Their work is top notch their communication is top notch every step of the way, and unlike others they know exactly what they are doing!

Customer service is the best with the daily texts for every step of your car’s repair.

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Caliber - Orlando - Silver Star

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Orlando - Silver Star

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,774)

2,311 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.5/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -