Caliber - Oswego
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Repair was great, but on the line items it says my Front License Plate bracket was Removed/Replaced, but there was not one installed when I got the car. Also, I didn’t receive my front license plate back which I need in the state of Illinois. Need a replacement since it’s bent, but may need to file a police report for lost/stolen plate.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
will recommend for sure!
Repair Quality - 5.0/5.0 -
Work was done fast and workmanship is great! My car was also clean inside and out when I got it back. Thanks for a great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really great paint job, my car looks like new !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car looks good, but missing the small mats that were in the cargo area.
Customer Service - 5.0/5.0 -
Sarah was awesome at giving me email updates almost every day.
Returned Clean
Likely to Recommend - 4.0/5.0 -
High quality work. Poor shop communication.
Repair Quality - 4.0/5.0 -
Repair was perfect. Communication about changing finish/ availability was sporadic.
Customer Service - 4.0/5.0 -
Service from River Road in Naperville was a 10. Communication from repair location re status and completion was disappointing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much was always keeping me updated and at the end my car was looking so beautiful like it was before I would highly recommend them to anyone thank you guys so much. I appreciate it and in the future if there’s any other collisions, I would definitely take my car here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dustin Schumacher is a true professional and made sure every part of the repair was done correctly.
My Experience - 5.0/5.0 -
Thanks for keeping informed on my cars progress, during it's repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice repair. Like it never happen.
Customer Service - 5.0/5.0 -
Everyone was very friendly and concern with clarifying any issues you may have during your repairs.
Returned Clean
My Experience - 0.0/5.0 -
There are a few gaps between the fender flare and the quarter panel
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
There are gaps between the fender flare and quarter panel
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Extremely painless and easy process. Very communicative and helpful. Thank you!
My Experience - 5.0/5.0 -
Car looks great and seems to function properly. Repair schedule completed several days early. I’ve only driven 3 miles, so more time needed to be completely satisfied, but we’re off to a great start. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great and seems to be functioning properly but I’ve only driven a few miles so far…
Customer Service - 5.0/5.0 -
Very polite, punctual, informative and delivered earlier than anticipated.
My Experience - 5.0/5.0 -
Third time using caliber great service
My Experience - 5.0/5.0 -
Friendly front office staff. Follow through as expected.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with the repair and appreciate you keeping me informed during the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks new and I really appreciate the way they detailed the inside as well! I'm very happy with the body work. Again my car looks new!
Customer Service - 5.0/5.0 -
Very helpful