Caliber - Oswego
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Painless process with my State Farm claim. Updates through texting were perfect and constant. Wonderful people especially the woman who booked my appointment and held down the front desk. The car being detailed inside and out was a pleasant surprise. I got my car back looking nicer inside and out than where I bought it from carmax. Strongly recommend this group.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Again, saved by regional and corporate intervention
Repair Quality - 2.0/5.0 -
Would have been lower, but regional and corporate level resources saved my experience, very grateful for that.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job! Customer service was excellent and repairs were done quicker than expected!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job, quick and efficient! If needed, hopefully not, I will be back!
Customer Service - 5.0/5.0 -
Everyone was very nice and professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and car came back clean!
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great care, good job, efficient, kind and helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were completed timely. Communication was great, I was kept advised of the process all throughout.
Customer Service - 5.0/5.0 -
Excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Left side of the jumper had a tiny paint bubble.
Customer Service - 5.0/5.0 -
Sarah is very knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication on steps when the car repairs started to finish
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and done in a timely manner. Felt nice to get a clean vehicle back. Great job and will for sure send any business I can your way. Great job guys! Happy customer here 😎
Likely to Recommend - 5.0/5.0 -
Caliber was recommended to me and I will for sure recommend to someone else if given the opportunity
Repair Quality - 5.0/5.0 -
One minor defect but scheduled to bring back for correction.
Customer Service - 5.0/5.0 -
Always answered the phone and was able to speak with someone about my repairs
My Experience - 5.0/5.0 -
Everyone was really helpful. I was injured in my accident and couldn’t hear. They took their time explaining and showing details.
My Experience - 5.0/5.0 -
I appreciate their thoroughness and professionalism
Likely to Recommend - 5.0/5.0 -
The experience was great. Great customer service, answered questions and kept. Me informed of the progress. I was very appreciative that they cleaned my car.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love the fact that my car was washed and cleaned. Wow.
My Experience - 0.0/5.0 -
I expect a process-oriented repair experience, but this center feels disorganized. Communication regarding the timeline and final cost has been unreliable. It has been nearly a month and I am still dealing with soaring estimates and failed deadlines. At this point, i would have preferred a local garage that prioritizes customer service and honest timelines. Being a level 7 star guide i always encouraged great service i received from various businesses, but I would not recommend taking your vehicle here. Upon getting my car back i clearly see that the hood alignment is not perfect, seems like they don't have quality gate.