Caliber - Oswego

4.7 (3,201reviews)
92%
41 Kendall Point Drive,  Oswego,  IL  60543

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,201)

My Experience

They kept me informed sbout progress and expectations for completion

Likely to Recommend

Repair Quality

Very good job keeping me informed

Customer Service

Had to do a lot of the in person business outside in the rain due to Covid

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The communication from the Caliber team was terrific. The team did a great job! The RAV4 looks brand new. Special thanks to Sarah Randazzo for her efforts.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will absolutely refer Caliber Collision to anyone needing auto repair services.

Repair Quality

The service I received was excellent!

Customer Service

A customer service representative called me with updates and kept me thoroughly informed throughout the entire process

Returned Clean

Likely to Recommend

Repair Quality

100% satisfied with the work and attention to detail.

Customer Service

Jenna and Steve were wonderful!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent job. Best service, professional, quick, great communication. Cannot say enough about how great Steve was. Great job! Thanks!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service and I am very satisfied with the results!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Had to be the easiest and fastest car repair ever. Thx for the excellent service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Still having headlights shutting off. I mentioned this when we first reviewed the damage . Other than that, I'm Very happy.

Likely to Recommend

Especially if the light issue get resolved.

Repair Quality

Only one very frustrating thing, my head lights keep shutting down when they are warm. We talked about this when I initially spoke with Steve in August of last year and when I brought it in for the repairs. I don't see this notated in any of the notes.!? I hear that the regulators are my old ones. No wonder. Mark Sr. I got stopped a week ago. I told the COP that they will be resolved. I re-cycled the lights (on-off) and he saw the issue.

Customer Service

My Experience

Great job and quick turnaround. Very professional and clean

Likely to Recommend

Repair Quality

Fast, clean and very professional

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professional, friendly, quick, and great work!

Likely to Recommend

Great work and a great team deserves recommendations!

Repair Quality

Very professional and took all COVID-19 precautions and the Jeep

Customer Service

Friendly, courteous, and took all COVID-19 precautions!!

My Experience

My car looks brand new!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely

Repair Quality

My car looks like new

Customer Service

Great service