Caliber - Oswego

4.7 (3,176reviews)
92%
41 Kendall Point Drive,  Oswego,  IL  60543

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,176)

My Experience

Likely to Recommend

Repair Quality

Friendly service, updates were very helpful, and car looks great!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

Great service when drop off and pick up. Also kept me updated

Likely to Recommend

I'll recommend you every body I know

Repair Quality

Great repair company I recommend it

Customer Service

Everyone is great

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated being kept informed on the progress throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

We chose Caliber Collision because they were one of several firms recommended by our insurance company. We searched Google reviews and saw they had a good rating. I am pleased to say that their reputation lived up to their reviews. Not only did they do quality work on my car but they also kept us informed the entire time the car was in their shop. Having a contact person to follow up with if you have questions is really helpful. I highly recommend Caliber Collision.

Likely to Recommend

Repair Quality

We were very happy with the service we received at Caliber Collision. We chose them from a list of approved vendors our insurance company provided us. We saw they had great reviews online. We are pleased to say those reviews were accurate. Not only did they do a quality repair but they also did a great job keeping us up to date on the status of our repairs. Highly recommend!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The work done was excellent. The only suggestion is communication. The first 4 days text and status of repairs daily. When the work wasn’t completed on expected date then I had to constantly call for updates. I then got a message saying repairs completed and come pick of vehicle 5 hours after I’d already picked up my vehicle. Overall great experience and would recommend services.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Realized that the bumper was yanked in and chipped the paint a bit in the process. Wish i could send you a picture.

Customer Service

Customer service was good

Returned Clean

Likely to Recommend

Great work!!

Repair Quality

Everything looks great! Thank you for keeping me updated thru the whole process!!

Customer Service

Great communication!!

Returned Clean

My Experience

Trucks looks great!!!

My Experience

Very efficient, affordable and easy to work with

My Experience

Loved the progress text and appreciated the great customer service. The repairs were seamless and the car was ready when promised

Likely to Recommend

Repair Quality

Great repair. Seamless repair

Customer Service

Excellent customer service. Answered questions and kept abreast

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was fine except for delays in ordering the parts

Customer Service