Caliber - Pasadena - E Colorado Blvd

4.7 (4,283reviews)

96%

(626) 795-6447

1095 E Colorado Blvd, Pasadena, CA 91106

96%

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1095 E Colorado Blvd
Pasadena, CA 91106

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About Caliber - Pasadena - E Colorado Blvd

See Photos

1095 E Colorado Blvd
Pasadena, CA 91106

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (4,283)

Sort By:
Newest
Rating

3,622 Customers Rated

5 Stars

73% Complete

(3126)
4 Stars

7.7% Complete

(329)
3 Stars

1.8% Complete

(79)
2 Stars

0.8% Complete

(36)
1 Star

0.4% Complete

(15)
< 1 Star

0.9% Complete

(37)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as professional, courteous, and friendly throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before the accident. Communication stands out as a major strength, with customers appreciating regular text updates and proactive status reports. Timeliness is another key positive, with numerous repairs completed ahead of schedule. The complimentary car cleaning service is frequently mentioned as an appreciated extra touch. While most experiences are overwhelmingly positive, some customers noted minor issues with paint matching, missing parts installation, or occasional communication gaps that required follow-up visits.

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Service Quality
Timeliness
Communication

"excellent customer service. The staff was professional, courteous, and attentive throughout the entire process. ..." Read more

"Caliper collision was 1010 on communication, professionalism, and outstanding service! I had never ..." Read more

"truck was returned to me leaking massive amounts of water. incredibly loud air noise when operating at ..." Read more

"Caliber Collision exceeded my expectations! They told me my vehicle would take 2 ½ weeks to repair, but they had it ready in just 1 ½ weeks. ..." Read more

"My vehicle was ready a full week early!"

"It was ready earlier than originally anticipated"

"Delivered Early"

"Very pleased that my car was ready a week before the time promised"

"I love the way that I was kept updated on every step with with my car. The staff was friendly and knowledgeable. ..." Read more

"I appreciated the status updates as we are all anxious to get things fixed and back on the road ..." Read more

"I received a text messages but when I sent emails about the things that I discovered on my vehicle ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"excellent customer service. The staff was professional, courteous, and attentive throughout the entire process. ..." Read more

"Caliper collision was 1010 on communication, professionalism, and outstanding service! I had never ..." Read more

"truck was returned to me leaking massive amounts of water. incredibly loud air noise when operating at ..." Read more

"Caliber Collision exceeded my expectations! They told me my vehicle would take 2 ½ weeks to repair, but they had it ready in just 1 ½ weeks. ..." Read more

"My vehicle was ready a full week early!"

"It was ready earlier than originally anticipated"

"Delivered Early"

"Very pleased that my car was ready a week before the time promised"

"I love the way that I was kept updated on every step with with my car. The staff was friendly and knowledgeable. ..." Read more

"I appreciated the status updates as we are all anxious to get things fixed and back on the road ..." Read more

"I received a text messages but when I sent emails about the things that I discovered on my vehicle ..." Read more

Matthew (Chrysler owner) reviewed 8/1/26

Van was not complete. There is still a dented window trim and gas cap from the vandalism incident. The gas cap is also chipped. The interior has a missing panel under the front passenger seatbelt and some additional pieces not properly reinstalled. There are also black fingerprints on the interior. I was able to clean them off the panels but they aren’t coming off the fabric on the ceiling. There is also a new trim piece on the exterior that is already peeling off.

Maryam (Toyota owner) reviewed 7/31/26

Megan (Mazda owner) reviewed 7/29/26

Everyone was friendly and welcoming. I appreciated the excellent customer service.

Amy (Subaru owner) reviewed 7/28/26

Repairs were done efficiently. The process didn’t waste any time which I really appreciated.

Shelley (Lexus owner) reviewed 7/27/26

Jared (Toyota owner) reviewed 7/27/26

Christian (BMW owner) reviewed 7/27/26

The repairs were quick, and the team communicate with me all along the way. Great service!

on point!

Tracy (Subaru owner) reviewed 7/27/26

Steve (Toyota owner) reviewed 7/27/26

Great work.

Very professional

Zahra (Chevrolet owner) reviewed 7/25/26

Thomas (Lexus owner) reviewed 7/23/26

Great service and great communication. Car looks great.

Same as before

Marissa (Honda owner) reviewed 7/23/26

Not sure

Romilio (Toyota owner) reviewed 7/23/26

Great job .

Fabian (Honda owner) reviewed 7/22/26

Allen was very professional. It was nice working with him.

Marcella (Lexus owner) reviewed 7/20/26

Excellent service 2nd collision repair after being hit by adverse driver. Beautiful paint repair on a black car. Seamless paint match and with a warranty. Kept me updated on progress. Cannot say enough about the high respect they give the customer

This is my second time - using Caliber and my 2008 Lexus looks amazing -

Very Satisfied, customer service - professional, provided timely updates on repairs - provided clear estimates

Richard (Honda owner) reviewed 7/20/26

like new. good communication. got it done. no paperwork to deal with.

Samuel (Mini owner) reviewed 7/20/26

Manya (Toyota owner) reviewed 7/20/26

Thank you for finishing the job faster than I thought.

So far I N very satisfied (10) but I have driven my car only one time for about one hour. It’s too early for me to know how good my car has been repaired.

Victor (Chevrolet owner) reviewed 7/17/26

My Tahoe came out great, and the customer service was exceptional!

Everyone was extremely friendly

Rebbie Frances (Toyota owner) reviewed 7/16/26

For Timeless

The actual damage was fixed, but othe places on the car, paint was peeled off and it was not like that.

Several times I was told that they dont b have me in the system.

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You should always ask your auto body shop if they offer a warranty on their repairs.

Caliber - Pasadena - E Colorado Blvd

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Pasadena - E Colorado Blvd

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,283)

3,622 Customers Rated

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0 -

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0