Caliber - Pasadena - E Colorado Blvd

My Experience - 5.0/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 0.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Allen did a great job of communicating by calling and texting me, and keeping me up to date throughout the repair process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Allen communicated with me throughout the process and answered all my questions. He made the process seem less.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Kind and helpful staff at front desk and during evaluation and final delivery. Repair looks seamless and turn around time was quick. I appreciated the communication from staff.

Likely to Recommend - 5.0/5.0 -

great experience

Repair Quality - 5.0/5.0 -

excellent staff service

Customer Service - 5.0/5.0 -

friendly, helpful, very timely

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Clean and seamless. I've only been driving it 1 day, but car seems to drive well too.

Customer Service - 5.0/5.0 -

Allen went above and beyond. He even helped me by smoothing out an old scrape on my car.

Likely to Recommend - 3.5/5.0 -

It’s not the same quality and attention to detail as Cook’s Collision although staff was very friendly.

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

The communication with this Calibre branch was professional and very courteous. My car was repaired in a week and the workmanship was excellent. My car looks new.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am very satisfied with the impeccable repairs to my Jeep and the care, communication and commitment demonstrated by the team at Pasadena Caliber Collision. Thank you for taking care and returning my vehicle in unblemished condition.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you for going the extra mile to make sure everything was perfect 👌

Customer Service - 5.0/5.0 -

Alan and Edgar took excellent care of my 2011 Jeep Grand Cherokee and me.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Job was incomplete car wasn’t wash correctly I regret not taking it to autocraft they do a way better job they cheaply did the work not using oem parts im very disappointed edgar didnt even check it right he did a mickey mouse inspection thats why i dont like to take it to insurance the recommended there body shop horrible service as well too everyone there acting like there better than the customer

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Dealing with the stress of an accident was made easier by the professionalism at Calliber. Alan was a pleasure to communicate with. He regularly provided updates and the fact he went above and beyond to find the parts needed to make my car drivable and safe again was very much appreciated especially since we drive small kids around. Alan helped further by dropping my repaired vehicle off at my home. I hope to never need car repairs again but if I do, Alan and Calliber Collision will be who I reach out to first

Customer Service - 5.0/5.0 -

As previously mentioned, Alan was professional and very easy to communicate with. He made dealing with this stressful situation infinitely easier

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for your service very awesome Christ was great and I am very appreciate him so much Well thank you all team 👏👍🙏

My Experience - 5.0/5.0 -

I love how fast the repair was! They also didn't sacrifice quality for the sake of getting my car out faster. Very satisfied with this place and will definitely be coming back if anything else happens to my car.

My Experience - 5.0/5.0 -

Edgar Gonzales was very attentive and the repairs completed earlier than expected. I truly appreciate the repair work and the team even washed the car and cleaned inside. This was unexpected. Thank you again for the great work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The overall experience was excellent.

Customer Service - 5.0/5.0 -

Edgar was excellent

Returned Clean

My Experience - 5.0/5.0 -

Thanks for quick and easy service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast, efficient, honest and effective service. They even helped me get more done on the car that I expected. Would definitely use them again.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am very satisfied with the work. My car looks great. Excellent work, service, and attention from everyone.

Customer Service - 5.0/5.0

Returned Clean