Caliber - Pasadena - E Colorado Blvd

4.8 (4,337reviews)
97%
1095 E Colorado Blvd,  Pasadena,  CA  91106

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,337)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Done in less time than expected; car back to perfect condition.

My Experience

Great communication throughout and repairs were on time. The car wash and interior cleaning after is much appreciated! Thank you

Likely to Recommend

Repair Quality

Thank you!

Customer Service

My Experience

Nahum and Allen are the best. They got my car repaired 2 days early. Quality is 100%, car is back perfect.

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Repair Quality

Customer Service

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Repair Quality

Great service !

Customer Service

Returned Clean

My Experience

All good and staff are supportive

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Repair Quality

Customer Service

Returned Clean

My Experience

A wonderful job was done on my vehicle. During the repair I was text messaged on the progress. Very happy with the final result.

Likely to Recommend

Repair Quality

My vehicle was repaired remarkably to look brand new. Bring kept informed by messaging was great. Definitely a 10 plus z very happy with Caliber Collision. Would definitely recommend you to anyone.

Customer Service

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Customer Service

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Repair Quality

Customer Service

My Experience

Excellent work, very good communication.

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Everything was great. It would've been nice to have had my car washed.

Customer Service

Returned Clean

My Experience

Everyone was kind and helpful and the repairs were done well

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service! Allen kept me apprised every step of the way and had my car ready early. We are long time customers of Caliber and glad that Progressive allowed me to go anywhere - made the right choice. Great job and fun team especially on Halloween-loved the costumes too.

My Experience

Great service and quality work. Thank you

Likely to Recommend

Repair Quality

Great service and work quality

Customer Service

Very polite and kept me informed on the repair status

My Experience

Very professional and great job with frequent updates.

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Repair Quality

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Caliber Collision seems to have done a good job with my car.

Customer Service

Allen did a great job. I really appreciated his explanations and guidance.

My Experience

The repairs are expertly done and the car looks like new! So glad I went with you guys!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Will never recommend. Regret coming to this shop.

Repair Quality

I was only happy with the promptness of the repair. My trunk does not open, which did close and open before taking to repair shop. There's also a border, wheel liner. ( do not know name) that was trimmed on the inside which should of NOT been cut off, and it is on both rear sides of the car. Now the area behind the tires is exposed, it covered behind the tires and has taken away the style my car had. Very disappointed and regret getting my car repaired here.

Customer Service

Customer service was not great, especially the front desk personel who would speak and look down or away making it difficult ot hear and understand whatever she was communicating. I held my patience to not be rude. The advisor who took care of the estimate greeted me well when I took my car for the visual estimate then took it a few days later to drop it off, also greeted me well, I handed him my keys. I waited inside the shop, saw him walk back in and didn't get any communication from him having me wonder if I was set or given any information besides the paperwork the desk personnel provided.