Caliber - Pasadena - E Colorado Blvd

4.8 (4,338reviews)
97%
1095 E Colorado Blvd,  Pasadena,  CA  91106

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,338)

Likely to Recommend

Will never recommend. Regret coming to this shop.

Repair Quality

I was only happy with the promptness of the repair. My trunk does not open, which did close and open before taking to repair shop. There's also a border, wheel liner. ( do not know name) that was trimmed on the inside which should of NOT been cut off, and it is on both rear sides of the car. Now the area behind the tires is exposed, it covered behind the tires and has taken away the style my car had. Very disappointed and regret getting my car repaired here.

Customer Service

Customer service was not great, especially the front desk personel who would speak and look down or away making it difficult ot hear and understand whatever she was communicating. I held my patience to not be rude. The advisor who took care of the estimate greeted me well when I took my car for the visual estimate then took it a few days later to drop it off, also greeted me well, I handed him my keys. I waited inside the shop, saw him walk back in and didn't get any communication from him having me wonder if I was set or given any information besides the paperwork the desk personnel provided.

My Experience

Likely to Recommend

Repair Quality

The work was done ahead of schedule. The process was very easy.

Customer Service

Allen handled my inspection. He was very easy to work with…very professional. He kept in contact with me through the entire process.

My Experience

All looks good, but I need to drive it if there is something to report.

Likely to Recommend

Good and promptly Job

Repair Quality

Hasta el momento todo bien, buen trabajo y servicio completado antes de lo esperado.

Customer Service

Buena comunicación y amabilidad

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks like new. Everyone at Caliber was very professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Easy to deal with, and transferred my EV between shops with no issue. Even finished ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job!

Customer Service

Great

Likely to Recommend

Repair Quality

We’re very happy with service we received.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much for the excellent service! Everyone I interacted with was professional, courteous, and kept me informed throughout the repair process. My vehicle looks great — it’s like new again! Please extend my appreciation to the entire team for a job well done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did an amazing job! Thank you so much!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

my car was fixed quickly and was even unexpectedly cleaned very well. all my belongings being right where i left them. i would recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Caliper collision was 10/10 on communication, professionalism, and outstanding service! I had never been through the process of getting my car repaired with them via a Geico claim, and they walked me through all the steps and answered all of my questions. They liaised with enterprise to ensure I had a rental why my car was being repaired, and they sent me frequency updates along to way to ensure I was aware of their progress and the potential date for which my car would be finished. I DROPPED MY JAW when I saw my repaired car, for it looked BRAND NEW and better than when I brought it to them. They also provided a complementary interior and exterior clean free of charge! I could not recommend them more.

Customer Service

Caliper collision was 10/10 on communication, professionalism, and outstanding service! I had never been through the process of getting my car repaired with them via a Geico claim, and they walked me through all the steps and answered all of my questions. They liaised with enterprise to ensure I had a rental why my car was being repaired, and they sent me frequency updates along to way to ensure I was aware of their progress and the potential date for which my car would be finished. I DROPPED MY JAW when I saw my repaired car, for it looked BRAND NEW and better than when I brought it to them. They also provided a complementary interior and exterior clean free of charge! I could not recommend them more.

My Experience

Likely to Recommend

Repair Quality

Customer Service