Caliber - Pasadena - E Colorado Blvd

4.7 (4,289reviews)
96%
1095 E Colorado Blvd,  Pasadena,  CA  91106

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,289)

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

I found the people and the service at Caliber Collision to be top notch. Hyundai, on the other hand, lagged on getting to parts shipped to CC. I am confident that if I ever need work done on my car, I will go back to Caliber Collision!

Customer Service

No complaints at all

My Experience

Did not have to worry about estimate and repair as it was handled between Caliber and the insurance company. Did not like that all notifications and status was by text. Would like to have had a little interaction with my service person.

Likely to Recommend

They did a very good job on the repair work so I am extremely pleased.

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Allen Luna is great! He addressed all of our issues. Thank You

Customer Service

Allen Luna was great and addressed all of our concerns. The best!

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Repair Quality

took my car to Caliber after a minor accident rear, and I’m extremely pleased with the results! The team did an outstanding job restoring my car, making it look as good as new. From the moment I walked in, the staff was welcoming and knowledgeable, answering all my questions with patience. They provided an estimate and finished the repairs right on schedule, which I appreciated. I also liked that they handled my insurance claim smoothly. I highly recommend CALIBER for anyone needing repair

Customer Service

Returned Clean

My Experience

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Still a little chip in the paint but not too noticable

Customer Service

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I was super impressed with the care and professionalism of the team at Caliber. I appreciated the daily updates on the status of my repair and your availability for questions. The quality of the repair was great. I would definitely go back.

Customer Service

Excellent service and attention to detail. I appreciated being notified every day about the status of my repair. The Staff were amazing.

Likely to Recommend

Repair Quality

Needed a bumper replaced after an accident and they took care of me. The bumper looks brand new and like the accident never even happened.

Customer Service

Very friendly, professional and experienced. Answered all of my questions.

Returned Clean

My Experience

They were quick on repairs and did a fantastic job at keeping me updated and were quick to help me when i called back following my repair

My Experience

This is the third time I have dealt with caliber collision on Colorado in Pasadena. They were very friendly and helpful and they dotted every ”I”and crossed every “T”. The repair was done well and the car was returned to me very clean. It’s not always so important but their bedside manner was second to none. Even the manager would come over to me at every opportunity to make sure I understood everything and to make sure I was comfortable. I am not used to such professionalism and it was certainly appreciated. Thank you very much for doing a great job. Ross Klein.

My Experience

The car looks great, I think they did a wonderful job.

Likely to Recommend

Repair Quality

I really appreciate the quality of your work and the skill of your employees. Everyone was so considerate and nice to work with.

Customer Service

Good people and very considerate.

My Experience

The staff was superb. They provide excellent customer service and answer questions I had about my insurance deductible and coverage. The manager, Noah was particularly helpful He greeted me and showed patiently the detailed work on the car. Excellent excellent service by Noah.

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All the fixes were completed much sooner than I expected and I was kept in the loop every step of the way.

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My Experience

Edgar was readily available and more than willing to answer all my questions and address all my concerns. The repair appears like new. Overall I’m very pleased. Tom Bogaard

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My Experience

Everything went very smoothly and the car looks/works perfectly. Thank you so much!

Likely to Recommend

This is the second time being taken care of by Caliber Collision and I wouldn’t hesitate to recommend to anyone

Repair Quality

Everything handled very professionally.

Customer Service

Customer service provided was cordial, effective and timely.