Caliber - Pasadena
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nahum Martinez Valencia and the rest of the staff were amazing! From start to finish! Took my car in through a Progressive insurance claim and I don’t regret it at all! Nahum made this process so smooth, he communicated with me frequently giving me updates on my car, and my car came out looking brand new!! 10/10 service!!
Customer Service - 5.0/5.0 -
Nahum showed professionalism and great customer service through the entire process! He was super easy to talk to and answered all my questions!
Returned Clean
My Experience - 5.0/5.0 -
Car looks great they did an awesome job and completed in a timely fashion really happy with the results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me updated through entire process, did it in a timely manner, and door looked brand new
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Door looked brand
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Nahum and team were very professional and addressed every concern I had.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service!
My Experience - 5.0/5.0 -
Wonderful service! They were very thorough and gave daily updates. 10/10 recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Greatly appreciated that we were updated every step of the way.
My Experience - 5.0/5.0 -
This was by far the quickest and easiest experience I’ve had with a body shop. Super professional and knowledgeable. I could not recommend them enough!
Likely to Recommend - 5.0/5.0 -
Awesome experience
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0 -
Terrific service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, I would recommend them to anybody.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Couldn’t be happier with the quick, quality repair Caliber made on my BMW. You are my “go-to.” I hope I never have to see you again, but if I do, I know I can count on you! Thanks!
My Experience - 5.0/5.0 -
Thank you for the expert repair and the top notch wash and detail. Anthony’s service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks better than new.
Customer Service - 5.0/5.0 -
Terrific service. Everyone at Caliber Collision was so kind and helpful. It is stressful when you have an accident. Caliber and the team went out of their way to finish the repairs quickly and stay in communication during the process. I highly recommend Caliber Collision.
My Experience - 5.0/5.0 -
Thank you for doing such good work again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would you testify in court regarding the damage?
Customer Service - 5.0/5.0 -
Kept me informed throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was more than accommodating and very pleasant. They gave me an estimated time when the car would be ready and they fulfilled that promise. I don’t think I was expecting exceptional customer service but that’s just what I received! Thank you all.