Caliber - Pasadena
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff was more than accommodating and very pleasant. They gave me an estimated time when the car would be ready and they fulfilled that promise. I don’t think I was expecting exceptional customer service but that’s just what I received! Thank you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repaired cracked light with insurance. Smooth experience overall with nice staff.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Smooth process. Car repair with insurance.
Customer Service - 5.0/5.0 -
Lovely staff. Automated communication systems.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was done early and looks as good as new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am not happy with the job and I have photo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was great. Work was done timely
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend this shop to friends and families.
Repair Quality - 5.0/5.0 -
Was very satisfied. Great job.
Customer Service - 5.0/5.0 -
The personnel was amazing, they communicated well and provided updates.
Returned Clean
My Experience - 5.0/5.0 -
Wonderful work. I will come back again. Thank you Anthony
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic work. Nice people
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was the best experience I’ve had. Great communication, very friendly, and quality work. Glad it wasn’t more stressful than it needed to be.
Likely to Recommend - 4.0/5.0 -
I have had several repairs with Caliber and they have all been flawless. I did have the delay due to suspension issue. We had to cancel a roadtrip to Canada. Things do happen but it was a drag. Then I had to find someone else to fix the suspension......felt that could all been handled in one fell swoop.
Repair Quality - 4.5/5.0 -
I felt the work done was superb. The truck looks brand new.
Customer Service - 4.5/5.0 -
Very responsive. Questions answered quickly.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 5.0/5.0 -
Very professional and continued to have clear communication of the progress. I liked they were responsive and very customer service oriented. I loved their service and highly recommend to other friends
Customer Service - 5.0/5.0 -
Customer service was impeccable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Anthony walked us through the steps and was able to get OEM part.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Thank you
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They were good at communicating through out the process