Caliber - Pasadena
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
There is a slight separation between the bumper and the quarter panel. The difference can be seen on both sides.
My Experience - 5.0/5.0 -
Thank you for your service. Not only was the car repaired, but you took the time to clean it inside and out. I am truly grateful. Ursula Rosin
My Experience - 5.0/5.0 -
Alex kept me up to date frequently. I was very pleased with this and the good workmanship of the repair. All done two plus weeks ahead of the original schedule!!! Jack
My Experience - 5.0/5.0 -
I Am so happy with the service I received from Caliber Collision. Tony worked with me and told me what to expect and how long it would take. He was right on target. He also went the extra mile and helped me out with a few other requests I had re: touch up and buffing of areas unrelated to the job now y car has a new bumper now and was totally sparkling clean when I picked it up. I would recommend Caliber Collision to anyone who needs a vehicle repair. They are very nice people and they did a wonderful job on my car.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I am not signing off on my car. It wAs returned to me in the same condition as when I dropped it off. I brought up that I thought there was frame damage and Tony assured me that they had the equipment at Caliper take care if any frame issues. I told him the car was pulling to the left and to the right. I trusted that the issue was addressed and taken care of. I'm confident the car was not even driven on a test drive! I turned around as soon as I pulled out as the car was pulling to the left and then when i tired to the right to the right. He went on the test drive with me and experienced the problem then wasted more of my time telling me that it did not happen for the guy across the street. I don't care what the computer says it is deeper then an alignment problem I'm certain that the frame of my car has been damaged and is no longer safe and not on the condition if a brand new car!!!!
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
I was very satisfied with the service I received. Tony was very helpful and gave me updated throughout the service received. It was a great experience considering the accident and all. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Tony is great. You guys are great. All businesses should be run like you run yours.
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
I was recommended to Caliber through my insurance agent and was aprehensive about taking my car after experiencing a rough time with another company. Anyways, Caliber's employees were very helpful, informative quick and most importantly made my 05' Scion Tc look fantastic! They went further than making my car look 100%. Needless to say, if something were to happen again to my car I would definatly take it to Caliber Collison in Pasadena again.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My car looks like new and it was done 3 days early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, communication and work. I would recommend anyone to Caliber.