Caliber - Pasadena

4.9 (5,689reviews)
98%
1560 E. Walnut St.,  Pasadena,  CA  91106

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volkswagen

Reviews (5,689)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

There is a slight separation between the bumper and the quarter panel. The difference can be seen on both sides.

My Experience

Thank you for your service. Not only was the car repaired, but you took the time to clean it inside and out. I am truly grateful. Ursula Rosin

My Experience

Alex kept me up to date frequently. I was very pleased with this and the good workmanship of the repair. All done two plus weeks ahead of the original schedule!!! Jack

My Experience

I Am so happy with the service I received from Caliber Collision. Tony worked with me and told me what to expect and how long it would take. He was right on target. He also went the extra mile and helped me out with a few other requests I had re: touch up and buffing of areas unrelated to the job now y car has a new bumper now and was totally sparkling clean when I picked it up. I would recommend Caliber Collision to anyone who needs a vehicle repair. They are very nice people and they did a wonderful job on my car.

Likely to Recommend

Repair Quality

I am not signing off on my car. It wAs returned to me in the same condition as when I dropped it off. I brought up that I thought there was frame damage and Tony assured me that they had the equipment at Caliper take care if any frame issues. I told him the car was pulling to the left and to the right. I trusted that the issue was addressed and taken care of. I'm confident the car was not even driven on a test drive! I turned around as soon as I pulled out as the car was pulling to the left and then when i tired to the right to the right. He went on the test drive with me and experienced the problem then wasted more of my time telling me that it did not happen for the guy across the street. I don't care what the computer says it is deeper then an alignment problem I'm certain that the frame of my car has been damaged and is no longer safe and not on the condition if a brand new car!!!!

Customer Service

My Experience

I was very satisfied with the service I received. Tony was very helpful and gave me updated throughout the service received. It was a great experience considering the accident and all. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Tony is great. You guys are great. All businesses should be run like you run yours.

My Experience

My Experience

I was recommended to Caliber through my insurance agent and was aprehensive about taking my car after experiencing a rough time with another company. Anyways, Caliber's employees were very helpful, informative quick and most importantly made my 05' Scion Tc look fantastic! They went further than making my car look 100%. Needless to say, if something were to happen again to my car I would definatly take it to Caliber Collison in Pasadena again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks like new and it was done 3 days early!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

My Experience

Excellent service, communication and work. I would recommend anyone to Caliber.

Likely to Recommend

Repair Quality

Customer Service

My Experience