Caliber - Pasadena
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
GOOD CUSTOMER SERVICE, I WILL RECOMMEND TO EVERYONE.
My Experience - 5.0/5.0 -
I’m very satisfied with Caliber and appreciate the efficiency and courtesy of all the technicians and all the staff .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Such friendly and professional staff. From front desk to repair manager, I had the best experience with Caliber Collision. So happy with my repair and service. Will definitely recommend to other people! Thank you so much!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
As always the staff are amazing and their repair work is the best in the city. Thanks for the great work you did on my car
My Experience - 5.0/5.0 -
Great work!
Likely to Recommend - 5.0/5.0 -
They are the best in Pasadena!
Repair Quality - 5.0/5.0 -
Great job. My car looks like new!
Customer Service - 5.0/5.0 -
Excellent customer service. They took care of my car and arranged for a rental right from the office. Very efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Anthony completed our repair sooner than expected. Plus, our car was super clean when we picked it up!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks better than it did when in purchased it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job and very professional
Customer Service - 5.0/5.0 -
Great customer service -
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Clips that hold under engine cover not properly replaced, clips had to be replaced by myself, under engine cover not secured and was dragging on road. Exhaust cover not properly installed and melted/caught fire as it was in contact with exhaust. Paint on driver fender not buffed, foggy clear coat appearance. Previous repairs had to be addressed for a third time. Missing door edge guard and under door handle scratch guard missing as well.
Customer Service - 5.0/5.0 -
Good communication by customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Our service manager was great. he kept us informed every step of the way. The repair was done very well and delivered ahead of time
Likely to Recommend - 5.0/5.0 -
100% will recommend Caliber Collision
Repair Quality - 5.0/5.0 -
Nahum M. made me feel like family. He looked out for my best interest, was honest, and got the work done quick. He communicated every step to and was detailed in his explanation. I knew that I was in good hands. The rest of the Caliber Collision team were friendly and respectful. Thank you Nahum and Caliber Collision for making this process feel like a breeze.
Customer Service - 5.0/5.0 -
Everyone was attentive to my questions and needs. I felt respected.