Caliber - Pasadena
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so kind and helpful! Wonderful customer service! Explained what was going on each step of the way! Called or texted with updates! Would highly recommend!!!! 10 plus stars!! Thank you Anthony, Alex and Ana for all your help!!
Likely to Recommend - 5.0/5.0 -
Highly recommend!
Repair Quality - 5.0/5.0 -
Wonderful customer service, car looks great, timely updates, would highly recommend!
Customer Service - 5.0/5.0 -
Anthony, Alex and Ana were amazing!
My Experience - 5.0/5.0 -
Thanks to all for a job well done!! Excellent check-in process and Service Advisor support. The vehicle repair workmanship far exceeded all expectations, just can’t say enough about the total Caliber Collision experience. Absolute and complete customer satisfaction!!
My Experience - 0.0/5.0 -
In my door I could see were they just spray the paint, its doesn't blend with the rest of the paint and tould they that was my fear that it couldn't blend he said it would but no I could see it , I really didn't get a chance to check it or anything at the time of pick be I was going to travel that day so I was in a rush , first they said it would be done by 15 and the change it to the 18 wich i get things happen but they said i would been by 10 in the morning that didn't happen, that completely delay my plans and was able to check the work and say something at the pick !
My Experience - 5.0/5.0 -
I appreciate the updates provided regarding the repair process. Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was like brand, brand new!! Thank you so much to everyone there!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looked like it had just come off a showroom floor
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate Anthony’s patience with the process and the insurance company. Additionally, his attention to detail on making sure the parts fit without issue was an unexpected surprise.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
That was a quick and excellent service, thanks a lot
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys apologized to ME, when I should’ve apologized to you because Root Insurance is a giant piece of shite! Your patience blows my mind and you made a beautiful repair as you have done in the past! Your staff is really nice, explains everything and I don’t hold you all at all responsible for Root Insurance’s failure to act quickly but instead, commend you on your patience! Thanks.
My Experience - 5.0/5.0 -
Thank you at Caliber Collision, I am satisfied with the work you did and in short time. I'm completely satisfied with your team. Thank you and your team for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I must say for the first time having this kind of repairs on one of my vehicles I have received my car back better than the original condition.
Customer Service - 5.0/5.0 -
I am beyond pleased with all the great people that took care of my car and myself.