Caliber - Patchogue

4.8 (3,043reviews)
96%
225 Medford Ave,  Patchogue,  NY  11772

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,043)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sean was my contact person and he did a great job keeping me in the know, contacting me with any and all updates. My car was done at the predicted time and the whole process was very easy

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly, efficient, car looks good. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

I'm pleased to say , starting with the service of such impeccable magnitude , my wife and I were astonished by the craftsmanship and finished touches of professionalism . I will totally recommend Calibur Collisons to all my peers , and with that said , I want to personally thank Mr Sean and staff , again thank you !

Likely to Recommend

Repair Quality

I Have advised all my Facebook friends to Caliber Collision by displaying my before and after superior craftsmanship of my car. I have received highly approval complaints for such a impeccable job .

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Kept me informed of the progress that was taking place with the repair. Only issue I had was getting the completion date, pushed back a few times, but not a major issue.

Customer Service

Kept receiving emails/text messages updating me on the progress and the dates being pushed back

Returned Clean

My Experience

Sean was amazing and all the staff were amazing professional and helpful and I felt cared for. The repair was great and so was the service

Likely to Recommend

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Customer Service

Likely to Recommend

Recommend to anyone!

Repair Quality

Sean did an incredible job explaining and detailing the repairs to be done. He communicated along the process and presented the finished result which was an outstanding job. Great job!!

Customer Service

Looks brand new!!

My Experience

Caliber Collision’s staff provided a very professional interaction and a quick repair for our 2025 Honda CRV. Thanks

My Experience

Likely to Recommend

All the way. I am very happy although I pray I will never need them. If I do yeah definitely.

Repair Quality

My car was hit in the front, totally damaged from left to right, thank God nothing happened to us. I heard Caliber Collision company through my State Farm insurance company. So I took my car there and they said my car will be ready on the 29th and it was ready on the 28th. They did a beautiful job and cleaned my car nicely. It looked lot nicer on the inside than before we took it there. They treated me with respect and was very kind and answered all my dum questions. They kept texting me every day of their progress in my car. Overall I was very satisfied with their work and I will definitely recommend this company to anyone that needs it. After their initial estimate my repair job went even lower. I was surprised. Honest Company.

Customer Service

Very nice ladies. No hold backs they answered all my doubts and questions. From start to finish their relationship was 10 all the way.

Returned Clean

My Experience

Everyone there was super friendly. Great experience

My Experience

Very good

Likely to Recommend

I would absolutely recommend Caliber to anyone in need of auto repairs!

Repair Quality

My car looks like the accident never happened!

Customer Service

The receptionists in the office greeted me with a smile, and made the initial paperwork a breeze. Sean, my advisor, was fantastic and communicated with me throughout the process.

My Experience

My Experience

Clear and consistent communication, no reason to question you guys.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Every employee was knowledgeable and helpful

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so kind, from the woman at the front (I’m sorry I didn’t get her name) to Gerald, so kind and helpful and the team did an amazing job fixing my car. Will definitely come to them for all my repairs.

My Experience

I had a great experience with this auto repair shop. The service was fast, the staff were friendly, and everything was handled professionally. Mr. Sean Williams was especially helpful — he answered all my questions clearly and made the whole process smooth from start to finish. Highly recommended!

Likely to Recommend

I had a very positive experience with Caliber. From start to finish, everything went smoothly. The repair was completed quickly and efficiently, and the staff was friendly and accommodating throughout the process. My service advisor, Mr. Sean Williams, was especially professional—he took the time to explain everything clearly, answered all my questions, and kept me updated along the way. I would definitely recommend this shop to others.

Repair Quality

Customer Service

Returned Clean