Caliber - Patchogue
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic work excellent experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jodi was awesome through the whole process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very good service and good communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Horrible quality of repair
Customer Service - 0.5/5.0 -
They employee that showed me the work on my car showed me the wrong side of my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was impressed by the job and great work ethics from the guys at the shop.
Repair Quality - 5.0/5.0 -
Great job from the shop team when repairing the car. The color matching was great and you cannot tell the car had some dents and scratches.
Customer Service - 4.0/5.0 -
Customer service was OK. It seemed the email updates were not in sync with the real car progress status. When my email updates said the car was ready, it still was delayed another week. I had to call to verify it was accurate before I headed back to the shop. It was good I called in advance.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing a great job. My car looks great . Also appreciate the communication.
My Experience - 0.0/5.0 -
Jodi was fantastic (I want to preface that). Maryann was not pleasant on th phone- this made calling in uncomfortable. We had a knocking sound that was occurring after the first set of repairs were done. when we brought it back in we were turned away after it was test driven. We were told to seek out a review by our own mechanic as they felt their repairs were fine, and they didnât hear the noise. We had to speak with Geico multiple times, and fought to have your guys look again. On the second look, it was noticed that the axle was making noise. We were told that since Geico would pay for it, you guys would fix it, even though nothing was wrong with it. We felt that we were being pushed away, and your guys didnât want to look into it, in the end we still felt that your guys were kind of dismissing it, as if itâs okay that the axle should make noise every turn. I was a bit frustrated with the repair process. After getting my car I was surprised that while my inspection and oil needed to be updated/changed (I realized when I picked it up), your guys never reached out for the extra out of pocket payment which I wouldâve gladly done since you had it for almost 3 weeks when all was said and done. I was surprised that you wouldnât have wanted more business (althoug maybe your shop doesnât really do that stuff?). The repair is done, Jodi is a sweetheart-- it was a huge inconvenience getting the run around with the noise-
Likely to Recommend - 3.5/5.0 -
Maryann is really a deterrent, Jodi was fantastic. The work was done well
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Jodi was great (10)- MARYANN would get a 3
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Caliber to everyone
Repair Quality - 5.0/5.0 -
This is the third time Iâve used Caliber. I keep coming back to Caliber for excellent repairs!
Customer Service - 5.0/5.0 -
Friendly and professional...